Six Sigma is a disciplined, data-driven approach to improving product and process quality. Ever since Jack Welch labeled Six Sigma as one of the most strategic initiatives undertaken by GE, it has seen its adoption increase dramatically across the world. Enterprise quality management systems play a key role in the Six Sigma deployments. This paper explains the role of such a system in the implementation of Six Sigma to improve the order-to-delivery process at a manufacturing site. |