I resolved this issue. The problem was there was an older version of gnu radio installed on this laptop that wasn't being removed properly. When I realized that and made sure to get it all off, the next time I ran the ettus website install commands it worked.
The only issue I'm having right now is that it seems my network setup overwrites the static ip address I assign to my laptop from time to time, leading to me not being able to ping the USRP. I'm not sure of a good workaround for this.
Thanks,
Rich