[Lynx-dev] 403 errors corrections?

[Karen Lewellen]

Hi folks,
A business with perfectly accessible with lynx structure just changed 
their site.
they are doing fine on the HTML front, so given I the 403 error when using 
lynx or any other low graphics browser now, i suspect they are just 
restricting the browser.
Can someone remind me of the fix so I can tell  them what they are 
doing wrong?

the site BTW is
www.loblaws.ca

Thanks,
Karen