Fwd: [Savannah-hackers] Mailman problem?

[Elfyn McBratney]

Hello,

Attached inline below is a a mail from one of our users who seems to have
hit something strange.  It looks like a simple chmod fix but I'm lacking
permission to do that (I think).

Could you take a look?

Thanks,

Casey Marshall said:
> For the past few days (at least; I don't know if it has been longer)
> the Mailman pages for my project Jessie have been failing with the
> following error message. I get a similar error for the administration
> pages.
>
> ----
>
> Bug in Mailman version 2.1.4
>
> We're sorry, we hit a bug!
>
> If you would like to help us identify the problem, please email a copy
> of this page to the webmaster for this site with a description of what
> happened. Thanks!
> Traceback:
>
> Traceback (most recent call last):
>   File "/var/mailman/scripts/driver", line 87, in run_main
>     main()
>   File "/var/mailman/Mailman/Cgi/listinfo.py", line 61, in main
>     list_listinfo(mlist, language)
>   File "/var/mailman/Mailman/Cgi/listinfo.py", line 203, in
>   list_listinfo
>     doc.AddItem(mlist.ParseTags('listinfo.html', replacements, lang))
>   File "/var/mailman/Mailman/HTMLFormatter.py", line 355, in ParseTags
>     text = Utils.maketext(template, raw=1, lang=lang, mlist=self)
>   File "/var/mailman/Mailman/Utils.py", line 509, in maketext
>     return findtext(templatefile, dict, raw, lang, mlist)[0]
>   File "/var/mailman/Mailman/Utils.py", line 468, in findtext
>     fp = open(filename)
> IOError: [Errno 13] Permission denied:
>   '/var/mailman/lists/jessie-discuss/en/listinfo.html'
>
>
>
> Python information:
>
> Variable        Value
> sys.version     2.3.3 (#1, May 7 2004, 10:31:40) [GCC 3.3.3 20040412
> (Red Hat Linux 3.3.3-7)]
> sys.executable /usr/bin/python
> sys.prefix     /usr
> sys.exec_prefix /usr
> sys.path        /usr
> sys.platform    linux2
>
> Environment variables:
>
> Variable    Value
> SERVER_SOFTWARE         Apache/2.0.49 (Fedora)
> SCRIPT_NAME             /mailman/listinfo
> SERVER_SIGNATURE
> REQUEST_METHOD          GET
> HTTP_KEEP_ALIVE         300
> SERVER_PROTOCOL         HTTP/1.1
> QUERY_STRING
> HTTP_ACCEPT_CHARSET     ISO-8859-1,utf-8;q=0.7,*;q=0.7
> HTTP_USER_AGENT         Mozilla/5.0 (X11; U; Linux i686; en-US;
> rv:1.5; No time for love, Dr. Jones) Gecko/20030715
> HTTP_CONNECTION     keep-alive
> SERVER_NAME         lists.nongnu.org
> REMOTE_ADDR         24.6.46.122
> PATH_TRANSLATED     /var/www/html/lists.nongnu.org/jessie-discuss
> SERVER_PORT         80
> SERVER_ADDR         199.232.76.165
> DOCUMENT_ROOT       /var/www/html/lists.nongnu.org/
> PYTHONPATH          /var/mailman
> SCRIPT_FILENAME     /var/mailman/cgi-bin/listinfo
> SERVER_ADMIN        address@hidden
> HTTP_HOST           lists.nongnu.org
> REQUEST_URI         /mailman/listinfo/jessie-discuss
> HTTP_ACCEPT
> text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,image/jpeg,image/gif;q=0.2,*/*;q=0.1
> GATEWAY_INTERFACE       CGI/1.1
> REMOTE_PORT             1433
> HTTP_ACCEPT_LANGUAGE    en-us,en;q=0.5
> HTTP_ACCEPT_ENCODING    gzip,deflate
> PATH_INFO               /jessie-discuss

-- 
Elfyn