Re: Please try again

[office-support]

----------------------------------------------------------------------
Thank you for emailing the CodeWeavers Support System
----------------------------------------------------------------------

Your issue Please try again
has been assigned ticket number 26748.

We do not assign Level 0 tickets to support techs so be
advised that you will not receive an answer from our staff
unless your ticket level has been incorrectly assigned.

You can access the status of your ticket online at this URL:
http://support.codeweavers.com/viewticket.php?ticket_id=26748

----------------------------------------------------------------------
About Support Level 0
----------------------------------------------------------------------

You have been assigned support level '0'.  This means that
we did not find you in our database of supported customers.

If you are a customer, and we do not have you in our
database, the most likely explanation is that the email
you just used is different than the one you gave us
on your order.  If this is the case, you can update your email
address (assuming you know the original email address) by visiting:
http://support.codeweavers.com/login.php
If you have trouble resolving this yourself, please contact us at 
address@hidden and we should be able to resolve the
problem.

If you are conducting a pre-sales evaluation please email us at 
address@hidden, as we can temporarily increase the priority
of important pre sales support requests.

Feel free to use this system to offer advice to those who may need
it, as well as to ask questions of those with problems that may be
similar to yours.  If you find you need the support of a technician,
you should consider purchasing Crossover at:

https://secure.codeweavers.com/store/

Your purchase will include full tech support, and you can reference
your earlier Level 0 ticket, which will be reprioritized upon
request.

----------------------------------------------------------------------
The FAQs for Office and Plugin are available at:
----------------------------------------------------------------------

Office FAQ:
http://crossover.codeweavers.com/docs/office/html/techsupport.html

Plugin FAQ:
http://crossover.codeweavers.com/docs/plugin/html/techsupport.html