[Fsfe-uk] Lobbying the Co-Op about their online banking

[Tom Chance]

On Friday 10 Sep 2004 01:05, MJ Ray wrote:
> On 2004-09-08 22:43:35 +0100 Tom Chance wrote:
> > * Research what is OK and what isn't

Can people just start saying "service x works" or "service y requires z"?

1. Smile personal banking works with Konq & Mozilla

> > * Research who to target in the Co-Op and how we should do it
>
> I have the details of their computer banking team somewhere, but I
> think other people do too. Are we interested in general customer
> service stuff too, or do they not email?

I think it depends on what correspondance we've had before, and what the 
results were. It'd make sense to just contact the customer service staff and 
the banking team together first to see what they say. Then we can figure out 
what to do...

> > * Develop a strategy and timetable and start working on it 

Regards,
Tom