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Re: [Gnumed-devel] wiki changes


From: Karsten Hilbert
Subject: Re: [Gnumed-devel] wiki changes
Date: Mon, 08 Sep 2008 19:39:14 +0200

Jim,

thanks for the improved wiki.

> People must remember that GNUmed is an open source project.
> 
> The proper 'culture' in open-source communities is that the end-user,  
> upon experiencing some problem, would take a look at an FAQ database  
> (under development), consult a project knowledge-base (under  
> development), look in existing bug-reports (location to be  
> stabilized), and only then reporting a bug.
> 
> A "bug" should at least appear to be something other than a trace  
> which the program presently automatically reports to bug tracker, as  
> a result of issues which may not be bugs but the simple result of  
> improper program configuration by the user.
> 
> A bug, once it is reported, can be 'subscribed-to' and, upon it  
> becoming fixed, the interested person can automatically receive bug  
> report concerning any fix that has been committed.
> 
> If you plan to use GNUmed in an actual production system, it is  
> incumbent on you to ensure that you have adequate local help, i.e.  
> that you can be self-sufficient for your needs. The GNUmed  
> development team cannot be relied on for such things. Ideally,  
> whoever would be supporting you locally would make helpful  
> contributions to how GNUmed could be improved.
> 
> In the meantime, if you have followed the User manual and the FAQs  
> and Known Issues pages do not answer your problem, consult the  
> Developer list archive and if your answer is not there, email the  
> Developer list (subscription required).

While the above is entirely true it seems to me to put a little bit
too much pressure on reporters. I am not sure how to express it properly.

Karsten
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