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Re: [Gnumed-devel] (no subject)


From: Busser, Jim
Subject: Re: [Gnumed-devel] (no subject)
Date: Wed, 6 Feb 2013 21:25:03 +0000

On 2013-02-06, at 1:18 AM, Karsten Hilbert <address@hidden> wrote:

> When that happens GNUmed shows information about the
> problem. While that information can very likely be improved
> not acting on what is displayed is a bug in the user which
> cannot easily be fixed.

I am wondering how many users who cannot "connect" bother to click the login 
window "Help" button.

I suggest this should be a question that we always ask, when replying to any 
help or "bug report" requests of this nature.

I also suggest to prepend "workplace" directly into the login screen

        workplace "Clinician" (version 1.2.5)

that way we can remove the reference from the help text which I suggest we 
replace with the text below:

=============================

*** HELP *** for  GNUmed main login screen

Unable to connect to database – PostgreSQL: FATAL:  password authentication 
failed for user … ?

… the user name and password are {any-doc, any-doc} for public and new GNUmed 
databases 

Unable to connect to database – could not connect to server?

… mostly this is a case of new users who did not yet install or configure a 
database of their own, which you must do before you can connect to anything 
other than the public demonstration database, see 
http://wiki.gnumed.de/bin/view/Gnumed/GmManualServerInstall

For assistance on using GNUmed please consult the wiki:

  http://wiki.gnumed.de/bin/view/Gnumed/GnumedManual

For more help than the above, please contact:

 GNUmed Development List <address@hidden>

For local assistance please contact:

 GNUmed Development List <address@hidden>


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