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Re: [Health-dev] Error when printing a report with GNU Health

Subject: Re: [Health-dev] Error when printing a report with GNU Health
Date: Fri, 22 Apr 2022 13:24:50 +0000 (UTC)

Dear all,
I managed to fix the issue by installing the Java Runtime environment package:
Kind regards


On Friday, April 22, 2022, 02:15:44 PM GMT+1, Armand MPASSY-NZOUMBA via Health-dev <> wrote:

Dear all,
I have restored a GNU Health 3.6.2 instance online based on the server backup of the vanilla version. The server was initially set up on a virtual machine.
The installation was almost fine. I had a few issues with dependencies, which I managed to fix.
I currently have printing errors with the GNU Health modules. There are no issues with the Tryton modules.

When I try to print a GNU Health report, I get the following message:

Traceback (most recent call last):
  File "/trytond/", line 73, in dispatch_request
    return endpoint(request, **request.view_args)
  File "/trytond/protocols/", line 45, in rpc
    return methods.get(request.rpc_method, _dispatch)(
  File "/trytond/", line 44, in auth_required
    return wrapped(*args, **kwargs)
  File "/trytond/protocols/", line 122, in wrapper
    return func(request, pool, *args, **kwargs)
  File "/trytond/protocols/", line 176, in _dispatch
    result = rpc.result(meth(*c_args, **c_kwargs))
  File "/trytond/report/", line 182, in execute
    oext, content = cls._execute(records, data, action_report)
  File "/trytond/report/", line 190, in _execute
    return cls.convert(action, cls.render(action, report_context))
  File "/trytond/report/", line 317, in convert
  File "/", line 373, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['soffice', '--headless', '--nolockcheck', '--nodefault', '--norestore', '--convert-to', 'pdf', '--outdir', '/tmp/trytond_f9sjugnb', '/tmp/trytond_f9sjugnb/prescription.order.odt']' returned non-zero exit status 127.

I had to manually install Libreoffice.

Any assistance will be well appreciated.

Kind regards


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