[Health] Error printing pdf reports

[Humberto Freitas]

Hello guys,

Thank you all so much for your fantastic work. You guys are the best…

Can you check that you have an updated version of unoconv on python3 ?

You should get something like this:

$unoconv --version
unoconv 0.8.2
Written by Dag Wieers <address@hidden>
Homepage at http://dag.wieers.com/home-made/unoconv/
platform posix/linux
python 3.7.3 (default, Apr 09 2019, 05:18:21) [GCC]
LibreOffice 6.3.2.2

please try, with the gnuhealth admin user

$ pip3 install --user --upgrade unoconv

And restart the server


Let me know how it goes

Hello Luis,

I’m sorry for answering so late, I was out of the office and couldn’t test your solution.

So, as you recommended I tried to run

$unoconv —version

And this was the response:

unoconv: Cannot find a suitable pyuno library and python binary combination in /usr/lib/libreoffice

ERROR: No module named 'uno'

unoconv: Cannot find a suitable office installation on your system.

ERROR: Please locate your office installation and send your feedback to:

       http://github.com/dagwieers/unoconv/issues

So I duckduckgo(ed) this error and could find that this issues is caused when a system has different python versions installed, which in my case I’ve got Python 2.7, Python 3.5 and Python 3.7.

After reading the issue on the unoconv GITHUB page and following the advice given here: https://github.com/unoconv/unoconv/issues/372#issuecomment-273956102, I tried it and guess what, it worked.

These are the steps I did:

1. Find where uno.py and unohelper.py files are located: In my case, the files where in the Python 3.5 dist-packages

2. Copy both files, uno.py and unohelper.py, to the Python 3.7 site-packages

3. And VOILÀ… It’s working, I can now print all the reports as pdf files.

Now, when I run

$ unoconv —version

unoconv 0.8.2

Written by Dag Wieers <address@hidden>

Homepage at http://dag.wieers.com/home-made/unoconv/

platform posix/linux

python 3.7.3 (default, Jul 23 2019, 16:16:42) 

[GCC 6.3.0 20170516]

LibreOffice 5.2.7.2

After all, I’ve tried to print a pdf report, and it’s working as expected ;)

Sincerely,

Humberto Freitas

Cell phone: +244 944 775 334
email: address@hidden
Angola