Re: [Health] Error Message: "There is no "account category" defined on the product"

[Odile C. Kamno]

Thanks Armand,

 

when i maintain the Accounting data (Revenu and Expense) at the category level, it works.

 

The part of the documentation related to invoice creation does not Mention this error message. Is it okay if i add it in the docu?

https://en.wikibooks.org/wiki/GNU_Health/Products_and_Services_Management

Step 2: Creating the Invoice[edit]

When the Health Services record is complete, click on the Action button in the toolbar and choose the Create Health Service Invoice command. A dialog box will appear asking you whether you want to create an Invoice based on the information you have entered in the Health Services record. Click the Create Invoice button.

Things that may go wrong at this point:

If you get the error message "No Payment Term associated to the Patient": Go to Party → Parties → People, open the record of the patient you are about to bill, switch to the Accounting tab and fill in the Customer Payment Term field. Make sure to save the record before going back to Health → Health Services → Health Services and trying to create the invoice again.

 

If you get an error message similar to "There is no account expense/revenue defined on the product paracetamol (30)": Go to Product → Products, open the record of the product mentioned in the error message, switch to the Accounting tab and fill in both the Account Revenue and the Account Expense field. Make sure to save the record before going back to Health → Health Services → Health Services and trying to create the invoice again.