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Re: [Help-gnu-radius] acct.error


From: Sergey Poznyakoff
Subject: Re: [Help-gnu-radius] acct.error
Date: Thu, 20 Jun 2002 11:13:46 +0300

> Here is a one of error line:
> Acct.error: logout: login entry for NAS xxx.xxx.xxx.xxx(IP) port 536936744 
> not found

I have just discussed the similar topic with Andrew :) The message
means that trying to write a stop (logout) entry to the radutmp
database the server did not find a corresponding start (login) entry.
Possibly the start entry was lost due to either network problems or
high server load.

If it's a single message, just ignore it. If the message repeats often
it makes sense to revise the `retry count' and `timeout' parameters in
your NAS configuration. These are named differently for different
NASes, so you'll have to refer to your NAS documentation for
information on where to find them. The `retry count' parameter
determines how many times the NAS re-sends the packet if it does not
receive any reply from the radius server within `timeout' seconds.
Setting retry count to 3 and the timeout to 10-15 seconds is usually
enough.

Regards,
Sergey


 



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