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charged for product I did not purchase

From: Nancy Vermeulen
Subject: charged for product I did not purchase
Date: Mon, 6 Jul 2015 14:38:42 -0600
Hello, this is my second message. I did not purchase XOctave and was charged for it on 6/29 in the amount of 49.95, name Michael Vermeulen

I would like that money refunded immediately, please. This is my second e-mail message. 

Thank you, 

Nancy Vermeulen
(406) 860-2190
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