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Re: Installation

From: John Frain
Subject: Re: Installation
Date: Wed, 25 Mar 2020 21:29:58 +0000



On Wed, 25 Mar 2020 at 12:11, Liam Somers <address@hidden> wrote:

Hi John,

 

Since emailing you I tried to install the previous version, 5.1 and it seems to work fine, Im not exactly sure on the issue that happened, but it seemed to only happen with the newest version.


Your problem is not the same as mine then.  I have tried 4.x, 5.x 32-bit, 64-bit and can not get the GUI to work except in safe mode.  Octave is the only program on this laptop that is effected and I have 64-bit octave 5.2 running on an old desktop and another laptop.  I even installed 5.2 32-bit on an old atom-based Windows 10 tablet, with IGB ram,  running 32-bit Windows and apart from the speed of operation, the GUI worked.  
 

 

Thanks,

Liam

 

Sent from Mail for Windows 10

 

From: John Frain
Sent: 24 March 2020 22:36
To: Liam Somers
Cc: address@hidden
Subject: Re: Installation

 

This sounds like the problem that I have recently found with the GUI version of various versions of Octave up and including 5.2.  (https://lists.gnu.org/archive/html/help-octave/2020-03/msg00037.html )  By chance, it first occurred first after I installed 5.2.   I have since uninstalled and installed octave 5.2 on this laptop using both the install program and the zip version.  The GUI program crashes immediately after loading.  The laptop is a hp EliteBook 840  with 16 GB memory.  I have been unable to track the cause of the problem.  Octave GUI is the only program that is causing problems on this laptop.   

 

I should also add that I have installed Octave 5.2 on another laptop and updated Octave on an old desktop and the GUI works perfectly.  I have run Octave 5.2 on Linux Mint 19.3 and the GUI works as expected.  

 

It would be interesting to determine if your problem is the same as mine. Can you check the event viewer and see if you are getting an exception code  0xc0000374 in the faulting module ntdll.dll. The event viewer report follows -

 

 

 

Faulting application name: octave-gui.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 10.0.18362.719, time stamp: 0x64d10ee0
Exception code: 0xc0000374
Fault offset: 0x00000000000f92a9
Faulting process id: 0x2bfc
Faulting application start time: 0x01d6022b486f5f74
Faulting application path: C:\Octave\OCTAVE~1.0\mingw64\bin\octave-gui.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: fd62ddec-1b3c-4733-94b0-b9166c00b23f
Faulting package full name:
Faulting package-relative application ID: 

 

 


John C Frain, Ph.D.

Economics Department             3 Aranleigh Park

Trinity College Dublin                 Rathfarnham

College Green                           Dublin 14

Dublin 2                                    Ireland
Ireland

 

 

On Tue, 24 Mar 2020 at 20:34, Liam Somers <address@hidden> wrote:

Hi,

I have recently installed octave onto my laptop for my engineering course.

Unfortunately I have ran into errors when trying to open the gui file, it opens for a brief second and then instantly closes.

I have installed the 64 bit version as my operating system is x64.

If you have any ideas on how to help please respond.

 

Thanks, Liam

 

Sent from Mail for Windows 10


 

John C Frain, Ph.D.

Economics Department             3 Aranleigh Park

Trinity College Dublin                 Rathfarnham
College Green                           Dublin 14
Dublin 2                                    Ireland
Ireland

 

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