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Re: [Linphone-users] Linphone not registering
From: |
Guillaume Beraudo |
Subject: |
Re: [Linphone-users] Linphone not registering |
Date: |
Mon, 6 Jan 2014 08:12:45 +0100 |
User-agent: |
Mutt/1.5.21 (2010-09-15) |
Hello,
I have a Galaxy S3 (9300) and the registration works as expected.
Could you enable debug mode and get a log using either:
- adb logcat if you are an android developer;
- alogcat.
Cheers,
Guillaume
On Fri, Jan 03, 2014 at 10:09:51PM +0100, Matteo Penasa wrote:
> Dear users and developers,
>
> I am an owner of a Samsung Galaxy S4 and a new (and happy) Linphone user.
> I am so happy that I am convincing all my relatives to use it, and
> it works flawlessly on my brother's S4 and my mother's HTC One.
>
> Now the problem is with my girlfriend's Samsung Galaxy S3. After
> following the same install-and-registering procedure I cannot log
> into the VoIP provider network.
> I used the "Account Setup Assistant" with my and her credentials,
> and all I get is "registration failed". I later double-checked the
> settings and they are exactly the same as in my S4.
>
> After some research in the internet I changed "Network > Transport"
> to TCP or TLS but it only gets stuck at "registration in progress".
> All other settings seems fine to me.
>
> I also tried from different WIFI routers (my and her house) and did
> reinstall Linphone.
>
> I am stuck at this point. Any help to debug this would be greatly
> appreciated.
>
> Thank you in advance
> Matteo
>
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