Re: [Linphone-users] Transfer calls

[Gautier Pelloux-Prayer]

Can you grab logs please? See 
https://wiki.linphone.org/wiki/index.php/Faq#I_have_a_problem._How_to_get_logs.2Ftools.2Fcontacts_to_troubleshoot_the_issue.3F
 if you need help about how to do it. Also please answer to the other questions 
to ease debugging.

Thanks,

Gautier Pelloux-Prayer
Software Engineer @ Belledonne Communications

> On 05 Jan 2016, at 14:41, Andrea Guerra | MMT <address@hidden> wrote:
> 
> Hi, 
> 
> thanks for your reply.
> 
> I make the first phone call
> then make a second phone call 
> Call 1 is now on hold 
> The transfer button is now active, I can select to transfer it to call 1.
> I click but nothing happens, Call 1 is still on hold, I'm still on the line 
> with Call 2
> 
> I tried to transfer Call 1 to call 2, not working either.
> 
> Kind regards,
> 
> Andrea Guerra
> 
> Hi,
> 
> What is not working? Which step? What did you get instead?
> 
> Cheers,
> 
> Gautier Pelloux-Prayer
> Software Engineer @ Belledonne Communications
> 
>> On 05 Jan 2016, at 14:28, Andrea Guerra | MMT <address@hidden> wrote:
>> 
>> Hi,
>> 
>> how can I transfer a phone call? I tried the following procedure but it's 
>> not working:
>> 
>> ·         Answer an incoming call or place an outbound call. Each call is 
>> shown on a tab beginning with Call #1.
>> ·         Simply delete any text in the SIP address or phone number field on 
>> the top left hand corner of the Linphone window.
>> ·         Enter the 4 digit extension number or 10 digit phone number into 
>> the SIP address or phone number you would like to transfer the call too. 
>> Press ENTER on your keyboard when finished.
>> ·         This will automatically place Call #1 on hold and begin Call #2.
>> ·         You may introduce yourself to Call #2 and ask for permission to 
>> transfer the call or simply continue to the next step to transfer the call.
>> ·         Click the green Transfer button. You will be prompted to select 
>> the call you would like to Bridge. Select Call #1 from the list.
>> ·         Call #1 has now been transferred to Call #2. Both calls should 
>> close and disappear from your screen automatically.
>> 
>> what am I doing wrong? Is there something I should change in the settings?
>> 
>> Thank you for your help,
>> 
>> Andrea Guerra
>> 
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