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Re: [Linphone-users] Callcentric registration error

From: Russell Treleaven
Subject: Re: [Linphone-users] Callcentric registration error
Date: Wed, 28 Jun 2017 12:13:31 -0400
disable ipv6 support in the linphone app

On Wed, Jun 28, 2017 at 11:19 AM, Suncatcher16 <address@hidden> wrote:
Since recently I cannot register in Callcentric. Other providers seems to be
fine.
Another client (CSipSimple) *on the same device* registers fine. Linphone on
Linux registers too.
Here is the relevant log and config:
*linphone1.log*
Resolver is using DNS server(s):

> 2017-06-28 18:02:42:048 MESSAGE       192.168.1.1
> 2017-06-28 18:02:42:058 MESSAGE resolver_process_data dns_res_check() in
> progress
> 2017-06-28 18:02:42:058 MESSAGE DNS resolution awaiting response, queued
> to main loop
> 2017-06-28 18:02:42:105 MESSAGE No SRV result for
> [_sip._tcp.callcentric.com], trying A/AAAA.
> 2017-06-28 18:02:42:105 MESSAGE Resolver is using DNS server(s):
> 2017-06-28 18:02:42:105 MESSAGE       192.168.1.1
> 2017-06-28 18:02:42:106 MESSAGE resolver_process_data dns_res_check() in
> progress
> 2017-06-28 18:02:42:107 MESSAGE DNS resolution awaiting response, queued
> to main loop
> 2017-06-28 18:02:42:107 MESSAGE Resolver is using DNS server(s):
> 2017-06-28 18:02:42:107 MESSAGE       192.168.1.1
> 2017-06-28 18:02:42:108 MESSAGE resolver_process_data dns_res_check() in
> progress
> 2017-06-28 18:02:42:109 MESSAGE DNS resolution awaiting response, queued
> to main loop
> 2017-06-28 18:02:42:125 MESSAGE callcentric.com resolved to 204.11.192.160
> 2017-06-28 18:02:42:125 MESSAGE callcentric.com resolved to 204.11.192.159
> 2017-06-28 18:02:42:125 MESSAGE callcentric.com resolved to 204.11.192.171
> 2017-06-28 18:02:42:125 MESSAGE callcentric.com resolved to 204.11.192.170
> 2017-06-28 18:02:42:125 MESSAGE callcentric.com resolved to 204.11.192.169
> 2017-06-28 18:02:42:126 MESSAGE callcentric.com resolved to 204.11.192.163
> 2017-06-28 18:02:42:126 MESSAGE callcentric.com resolved to 204.11.192.161
> 2017-06-28 18:02:42:166 MESSAGE channel 0xb3b9b000: state RES_DONE
> 2017-06-28 18:02:42:166 MESSAGE transaction [0xb0e75f40] channel state
> changed to [RES_DONE]
> 2017-06-28 18:02:42:166 MESSAGE channel 0xb3b9b000: state CONNECTING
> 2017-06-28 18:02:42:166 MESSAGE transaction [0xb0e75f40] channel state
> changed to [CONNECTING]
> 2017-06-28 18:02:42:166 MESSAGE Trying to connect to
> [TCP://::ffff:204.11.192.160:5060]
> 2017-06-28 18:03:45:168 WARNING channel [0xb3b9b000]: user-defined
> transport timeout.
> 2017-06-28 18:03:45:168 ERROR Cannot connect to
> [TCP://callcentric.com:5060]
> 2017-06-28 18:03:45:168 MESSAGE channel 0xb3b9b000: state ERROR
> 2017-06-28 18:03:45:169 MESSAGE channel 0xb3b9b000: state RETRY
> 2017-06-28 18:03:45:169 MESSAGE transaction [0xb0e75f40] channel state
> changed to [RETRY]
> 2017-06-28 18:03:45:188 MESSAGE channel 0xb3b9b000: state CONNECTING
> 2017-06-28 18:03:45:188 MESSAGE transaction [0xb0e75f40] channel state
> changed to [CONNECTING]
> 2017-06-28 18:03:45:189 MESSAGE Trying to connect to
> [TCP://::ffff:204.11.192.159:5060]
> 2017-06-28 18:03:48:143 MESSAGE Activity
> created:org.linphone.address@hidden
> 2017-06-28 18:03:48:333 MESSAGE linphone_core_set_device_rotation :
> rotation=90
>
> 2017-06-28 18:03:48:467 MESSAGE Activity
> started:org.linphone.address@hidden
> 2017-06-28 18:03:48:468 MESSAGE [Permission] Contacts permission is
> granted
> 2017-06-28 18:03:48:468 MESSAGE [Permission] Read phone state permission
> is granted
> 2017-06-28 18:03:48:468 MESSAGE [Permission] Read external storage for
> ring tone permission is granted
> 2017-06-28 18:03:48:471 MESSAGE Activity
> resumed:org.linphone.address@hidden
> 2017-06-28 18:03:48:472 MESSAGE runningActivities=1
> 2017-06-28 18:03:48:472 MESSAGE App has left background mode
> 2017-06-28 18:03:48:472 MESSAGE Core callbacks [0xb3b09678] registered on
> core [0xb4fef080]
> 2017-06-28 18:03:48:476 MESSAGE Notifying all friends that we are [tv]
> 2017-06-28 18:03:48:476 MESSAGE Core callbacks [0xb3b096c8] registered on
> core [0xb4fef080]
> 2017-06-28 18:03:48:495 MESSAGE [ContactsManager] Step 0 for 0 contacts:
> 00:00 elapsed since starting
> 2017-06-28 18:03:48:548 MESSAGE [ContactsManager] Step 1 for 86 contacts:
> 00:00 elapsed since starting
> 2017-06-28 18:03:48:584 MESSAGE [ContactsManager] Step 2 for 86 contacts:
> 00:00 elapsed since starting
> 2017-06-28 18:03:48:595 MESSAGE Unknown ccc for e164 like number
> [+436763507363]
> 2017-06-28 18:03:48:596 MESSAGE Unknown ccc for e164 like number
> [+436604978381]
> 2017-06-28 18:03:48:605 MESSAGE Unknown ccc for e164 like number
> [+79854000105]
> 2017-06-28 18:03:48:628 MESSAGE Unknown ccc for e164 like number
> [+79269844206]
> 2017-06-28 18:03:48:644 MESSAGE Unknown ccc for e164 like number
> [+79164940261]
> 2017-06-28 18:03:48:646 MESSAGE Unknown ccc for e164 like number
> [+79268871852]
> 2017-06-28 18:03:48:657 MESSAGE [ContactsManager] Step 3 for 86 contacts:
> 00:00 elapsed since starting
> 2017-06-28 18:03:48:660 MESSAGE Friends list [0xb0eaa880] subscription
> update skipped since dependant proxy config is not yet registered
> 2017-06-28 18:03:49:287 MESSAGE Vtable [0xb3bc07e0] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:03:49:287 MESSAGE Vtable [0xb3bc06a0] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:03:49:288 MESSAGE Activity
> paused:org.linphone.address@hidden
> 2017-06-28 18:03:49:288 MESSAGE runningActivities=0
> 2017-06-28 18:03:49:290 MESSAGE Activity
> stopped:org.linphone.address@hidden
> 2017-06-28 18:03:49:295 MESSAGE Activity
> destroyed:org.linphone.address@hidden
> 2017-06-28 18:03:49:439 MESSAGE Activity
> created:org.linphone.address@hidden
> 2017-06-28 18:03:49:466 MESSAGE linphone_core_set_device_rotation :
> rotation=0
>
> 2017-06-28 18:03:49:483 MESSAGE Activity
> started:org.linphone.address@hidden
> 2017-06-28 18:03:49:483 MESSAGE [Permission] Contacts permission is
> granted
> 2017-06-28 18:03:49:483 MESSAGE [Permission] Read phone state permission
> is granted
> 2017-06-28 18:03:49:483 MESSAGE [Permission] Read external storage for
> ring tone permission is granted
> 2017-06-28 18:03:49:484 MESSAGE Activity
> resumed:org.linphone.address@hidden
> 2017-06-28 18:03:49:484 MESSAGE runningActivities=1
> 2017-06-28 18:03:49:486 MESSAGE Core callbacks [0xb3b95358] registered on
> core [0xb4fef080]
> 2017-06-28 18:03:49:488 MESSAGE Core callbacks [0xb3b95380] registered on
> core [0xb4fef080]
> 2017-06-28 18:03:54:548 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:03:54:549 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:03:54:549 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:03:56:790 MESSAGE Refresher [0xb3b64350] already has
> transaction [0xb0e75f40] in state [INIT]
> 2017-06-28 18:03:56:792 MESSAGE bellesip_wake_lock_acquire(): Android wake
> lock acquired [ref=0x2005c2]
> 2017-06-28 18:03:56:792 MESSAGE transaction [0xa04b0640]: starting
> transaction background task with id=[2005c2].
> 2017-06-28 18:03:56:792 MESSAGE Changing [client] [REGISTER] transaction
> [0xb0e75f40], from state [INIT] to [TERMINATED]
> 2017-06-28 18:03:56:792 MESSAGE Client internal REGISTER transaction
> [0xb0e75f40] terminated
> 2017-06-28 18:03:56:793 MESSAGE transaction [0xb0e75f40]: ending
> transaction background task with id=[100502].
> 2017-06-28 18:03:56:794 MESSAGE bellesip_wake_lock_release(): Android wake
> lock released [ref=0x100502]
> 2017-06-28 18:03:56:794 MESSAGE Transaction [0xb0e75f40] deleted
> 2017-06-28 18:03:56:795 MESSAGE Refreshing on
> sip:address@hiddencom...
> 2017-06-28 18:03:56:795 MESSAGE Linphone core [0xb4fef080] notified
> [display_status]
> 2017-06-28 18:03:56:795 MESSAGE Proxy config [0xb4f74440] for identity
> [sip:address@hiddencom] moving from state
> [LinphoneRegistrationFailed] to [LinphoneRegistrationProgress] on core
> [0xb4fef080]
> 2017-06-28 18:03:56:795 MESSAGE New registration state
> [RegistrationProgress]
> 2017-06-28 18:03:56:800 MESSAGE Linphone core [0xb4fef080] notified
> [registration_state_changed]
> 2017-06-28 18:03:56:856 ERROR Error in connect: Network is unreachable
> 2017-06-28 18:03:56:879 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:03:59:815 MESSAGE Vtable [0xa0f9eec0] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:03:59:815 MESSAGE Vtable [0xa0f9ee20] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:03:59:818 MESSAGE Activity
> paused:org.linphone.address@hidden
> 2017-06-28 18:03:59:818 MESSAGE runningActivities=0
> 2017-06-28 18:03:59:827 MESSAGE Activity
> stopped:org.linphone.address@hidden
> 2017-06-28 18:04:01:823 MESSAGE App has entered background mode
> 2017-06-28 18:04:01:825 MESSAGE Presence list subscription is disabled
> 2017-06-28 18:04:48:205 WARNING channel [0xb3b9b000]: user-defined
> transport timeout.
> 2017-06-28 18:04:48:206 ERROR Cannot connect to
> [TCP://callcentric.com:5060]
> 2017-06-28 18:04:48:206 MESSAGE channel 0xb3b9b000: state ERROR
> 2017-06-28 18:04:48:206 MESSAGE channel 0xb3b9b000: state RETRY
> 2017-06-28 18:04:48:206 MESSAGE transaction [0xa04b0640] channel state
> changed to [RETRY]
> 2017-06-28 18:04:48:226 MESSAGE channel 0xb3b9b000: state CONNECTING
> 2017-06-28 18:04:48:226 MESSAGE transaction [0xa04b0640] channel state
> changed to [CONNECTING]
> 2017-06-28 18:04:48:226 MESSAGE Trying to connect to
> [TCP://::ffff:204.11.192.171:5060]
> 2017-06-28 18:04:51:286 MESSAGE Activity
> started:org.linphone.address@hidden
> 2017-06-28 18:04:51:286 MESSAGE [Permission] Contacts permission is
> granted
> 2017-06-28 18:04:51:286 MESSAGE [Permission] Read phone state permission
> is granted
> 2017-06-28 18:04:51:287 MESSAGE [Permission] Read external storage for
> ring tone permission is granted
> 2017-06-28 18:04:51:288 MESSAGE Activity
> resumed:org.linphone.address@hidden
> 2017-06-28 18:04:51:288 MESSAGE runningActivities=1
> 2017-06-28 18:04:51:288 MESSAGE App has left background mode
> 2017-06-28 18:04:51:288 MESSAGE Presence list subscription is enabled
> 2017-06-28 18:04:51:288 MESSAGE Friends list [0xb0eaa880] subscription
> update skipped since dependant proxy config is not yet registered
> 2017-06-28 18:04:51:289 MESSAGE Core callbacks [0xa04204c0] registered on
> core [0xb4fef080]
> 2017-06-28 18:04:51:289 MESSAGE Core callbacks [0xa04204e8] registered on
> core [0xb4fef080]
> 2017-06-28 18:04:51:290 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:04:56:183 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:04:56:183 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:04:56:184 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:04:57:893 MESSAGE
> linphone_proxy_config_is_server_config_changed : 1
> 2017-06-28 18:04:57:893 MESSAGE Refresher [0xb3b64350] stopped.
> 2017-06-28 18:04:57:893 MESSAGE Changing [client] [REGISTER] transaction
> [0xa04b0640], from state [INIT] to [TERMINATED]
> 2017-06-28 18:04:57:893 MESSAGE Client internal REGISTER transaction
> [0xa04b0640] terminated
> 2017-06-28 18:04:57:893 MESSAGE transaction [0xa04b0640]: ending
> transaction background task with id=[2005c2].
> 2017-06-28 18:04:57:894 MESSAGE bellesip_wake_lock_release(): Android wake
> lock released [ref=0x2005c2]
> 2017-06-28 18:04:57:894 MESSAGE Publish params have not changed on proxy
> config [0xb4f74440]
> 2017-06-28 18:04:57:998 MESSAGE Proxy config [0xb4f74440] for identity
> [sip:address@hiddencom] moving from state
> [LinphoneRegistrationProgress] to [LinphoneRegistrationCleared] on core
> [0xb4fef080]
> 2017-06-28 18:04:57:998 MESSAGE New registration state
> [RegistrationCleared]
> 2017-06-28 18:04:58:017 MESSAGE Linphone core [0xb4fef080] notified
> [registration_state_changed]
> 2017-06-28 18:04:58:642 MESSAGE linphone_core_find_auth_info(): returning
> auth info username=17778634485, realm=
> 2017-06-28 18:04:59:802 MESSAGE Vtable [0xa0f65060] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:04:59:802 MESSAGE Vtable [0xa0f64fc0] unregistered on core
> [0xb4fef080]
> 2017-06-28 18:04:59:802 MESSAGE Activity
> paused:org.linphone.address@hidden
> 2017-06-28 18:04:59:802 MESSAGE runningActivities=0
> 2017-06-28 18:05:00:227 MESSAGE Activity
> stopped:org.linphone.address@hidden
> 2017-06-28 18:05:01:803 MESSAGE App has entered background mode
> 2017-06-28 18:05:01:804 MESSAGE Presence list subscription is disabled
> 2017-06-28 18:05:20:180 MESSAGE There is already a log collection handler,
> keep it
> 2017-06-28 18:05:20:181 MESSAGE [KeepAlive] Refresh registers
> 2017-06-28 18:05:48:437 MESSAGE There is already a log collection handler,
> keep it
> 2017-06-28 18:05:48:437 MESSAGE [KeepAlive] Screen is off, disable
> 2017-06-28 18:05:51:240 WARNING channel [0xb3b9b000]: user-defined
> transport timeout.
> 2017-06-28 18:05:51:240 ERROR Cannot connect to
> [TCP://callcentric.com:5060]
> 2017-06-28 18:05:51:241 MESSAGE channel 0xb3b9b000: state ERROR
> 2017-06-28 18:05:51:241 MESSAGE channel 0xb3b9b000: state RETRY
> 2017-06-28 18:05:51:242 MESSAGE transaction [0xa04b0640] channel state
> changed to [RETRY]
> 2017-06-28 18:05:51:259 MESSAGE channel 0xb3b9b000: state CONNECTING
> 2017-06-28 18:05:51:260 MESSAGE transaction [0xa04b0640] channel state
> changed to [CONNECTING]
> 2017-06-28 18:05:51:260 MESSAGE Trying to connect to
> [TCP://::ffff:204.11.192.170:5060]
> 2017-06-28 18:06:54:269 WARNING channel [0xb3b9b000]: user-defined
> transport timeout.
> 2017-06-28 18:06:54:269 ERROR Cannot connect to
> [TCP://callcentric.com:5060]
> 2017-06-28 18:06:54:269 MESSAGE channel 0xb3b9b000: state ERROR
> 2017-06-28 18:06:54:270 MESSAGE channel 0xb3b9b000: state RETRY
> 2017-06-28 18:06:54:270 MESSAGE transaction [0xa04b0640] channel state
> changed to [RETRY]
> 2017-06-28 18:06:54:289 MESSAGE channel 0xb3b9b000: state CONNECTING
> 2017-06-28 18:06:54:289 MESSAGE transaction [0xa04b0640] channel state
> changed to [CONNECTING]
> 2017-06-28 18:06:54:290 MESSAGE Trying to connect to
> [TCP://::ffff:204.11.192.169:5060]
> 2017-06-28 18:07:57:295 WARNING channel [0xb3b9b000]: user-defined
> transport timeout.
> 2017-06-28 18:07:57:295 ERROR Cannot connect to
> [TCP://callcentric.com:5060]

*linphonerc*

> #
> #This file shall not contain path referencing package name, in order to be
> portable when app is renamed.
> #Paths to resources must be set from LinphoneManager, after creating
> LinphoneCore.
> [net]
> mtu=1300
>
> [sip]
> guess_hostname=1
> inc_timeout=15
> register_only_when_network_is_up=1
> auto_net_state_mon=0
> auto_answer_replacing_calls=1
> ping_with_options=0
> rls_uri=
>
> [rtp]
> audio_rtp_port=7076
> video_rtp_port=9078
> audio_jitt_comp=60
> video_jitt_comp=60
> nortp_timeout=30
> disable_upnp=1
>
> [sound]
> playback_dev_id=
> ringer_dev_id=
> capture_dev_id=
> dtmf_player_amp=0.1
>
> #remove this property for any application that is not Linphone public
> version itself
> ec_calibrator_cool_tones=1
>
> [misc]
> max_calls=10
> history_max_size=100
>
> [app]
> activation_code_length=4
>
> [in-app-purchase]
> server_url=https://sip3.linphone.org:444/inapp.php
> purchasable_items_ids=test_account_subscription
>
> [assistant]
> domain=sip.linphone.org
> password_max_length=-1
> password_min_length=1
> username_length=-1
> username_max_length=64
> username_min_length=1
> username_regex=^[a-z0-9_.\-]*$
> xmlrpc_url=https://sip3.linphone.org:444/wizard.php





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Sincerely,

Russell Treleaven

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