Re: [Linphone-users] I have never seen Linphone actually work

[Kate Draven]

Very good advice.
Examine the logs carefully. Look for any clue, no matter how small.

On Friday 26 June 2020, you wrote:
> I can only say to look for error and warning lines in the log file and
> put the essence of this message in google with additional words as sip
> and your os and see if something comes up applicable to your situation.
>
> Kate Draven schreef op 2020-06-26 14:06:
> > I really don't get what everyone is talking about. It's actually very
> > simple. Perhaps it's a MS and Apple thing?
> > I've been using linphone for years without problems.
> > I have people with no computer experience setting it up in about 30 mins
> > with some basic help.
> >
> > What OS/Distro is everyone running. I did see lots of problems with most
> > ubuntus.
> >
> > Kate
> >
> > ---X6nD+Vt/xvjztDt/+204
> > Content-Type: text/plain; charsetiso-8859-1; formatflowed
> > Content-Transfer-Encoding: quoted-printable
> >
> > It seems that one needs to be skilled at computer programming to use
> > the Linphone interface successfully.  That is my point here... I am not
> > a code savvy person. I just need an interface that allows me to make
> > phone calls. Once you start telling me that I have to troubleshoot the
> > code to make it work then I am lost.  This is definitely not a
> > user-friendly application.
> >
> > Ken
> >
> > On Fri, Jun 26, 2020 at 7:50 PM, Ken <aloha@alphaomega.to> wrote:
> >
> > On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken <gerard@ghia.eu>
> > wrote: Hi Ken,
> >
> > It is a kind of Zip file. Use 7-zip or équivalent to extract the
> > file.
> >
> > Rename the resulting file eventual with addition of .txt for more
> > convience and/or open it with a text viewer/editor.
> >
> > Your file is perfect readable, but i'm not qualified enough to
> > interpret the messages.
> >
> > Neither am I...! Success,
> >
> > Gerard
> >
> > Ken schreef op 2020-06-26 12:10:
> >
> > I tried a call and here is the log entry that I received.
> > https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37.gz
> >
> > I cannot open it so I'm not sure about what to do?
> >
> > Thanks, Ken
> >
> > On Fri, Jun 26, 2020 at 5:08 PM, Gerard Vanderveken
> > <gerard@ghia.eu> wrote: Hi Ken,
> >
> > Did you allready inspect the logs?
> >
> > menu - preferences - advanced - debugging - set to on
> >
> > menu - about - clear logs
> >
> > Do your tests for connecting
> >
> > menu - about - send logs (to yourself)
> >
> > Menu item texts are translated and may slightly differ.
> >
> > Greetz
> >
> > Gerard
> >
> > Ken schreef op 2020-06-26 10:29:
> >
> > Hi Kate.
> >
> > Main Symptom: I cannot make outbound calls.  I do not find the UI
> > to be very intuitive or helpful in directing the user in this
> > regard. There is no dial pad or audible feedback. I see something
> > that looks like the search bar for a web browser... Am I supposed
> > to enter the number that I want to call into this bar? I try that
> > and it appears to be trying to connect the call although there is
> > no dial tone or audible ringing, just some dots that spin in a
> > circle and then the call attempt appears to time out.  I have to
> > assume all of this because there are no messages or feedback from
> > the UI that tells me what it is or isn't doing.  I have no idea
> > of what is happening or why the call does not connect.  That is
> > about all that I can tell you.
> >
> > I'm pretty sure that my SIP account registers when the program
> > starts but that is about all that I can tell you.
> >
> > Thanks, Ken
> >
> > On Thu, Jun 25, 2020 at 10:27 PM, Kate Draven
> > <borgqueen4@gmail.com> wrote: On Thursday 25 June 2020, Ken wrote: I just
> > installed the 4.2 beta "App Image" version of Linphone on my Linux Mint
> > Desktop with the hope that I might actually be
> > able to make calls with it from my personal, Xeloq, SIP
> > account. The account will register but I have never been able
> > to make a call. It is amusing to see all of the highly detailed
> > technical questions being posted here and I can sympathize with
> > the users because I have never been able to get the blinking
> > thing to work at all.
> > ok strange because I use it all the time with no problems. Parts
> > LFS and PCLOS with Trinity DE. What exactly are the symptoms?
> > Thanks, Kate _______________________________________________
> > Linphone-users mailing list Linphone-users@nongnu.org
> > https://lists.nongnu.org/mailman/listinfo/linphone-users
>
> _______________________________________________
> Linphone-users mailing list
> Linphone-users@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/linphone-users
> _______________________________________________
> Linphone-users mailing list
> Linphone-users@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/linphone-users
> ---X6nD+Vt/xvjztDt/+204
> Content-Type: text/html; charsetiso-8859-1
> Content-Transfer-Encoding: quoted-printable
>
> <div id="geary-body" dir="auto">It seems that one needs to be skilled at
> computer programming to use the Linphone interface successfully.
> &nbsp;That
> is my point here... I am not a code savvy person. I just need an
> interface
> that allows me to make phone calls. Once you start telling me that I
> have to
> troubleshoot the code to make it work then I am lost. &nbsp;This is
> definitely not a user-friendly
> application.<div><br></div><div>Ken</div></div><div id="geary-quote"
> dir="auto"><br>On Fri, Jun 26, 2020 at 7:50 PM, Ken
> &lt;aloha@alphaomega.to&gt; wrote:<br><blockquote type="cite"><div
> id="geary-body" dir="auto"><div><br></div></div><div id="geary-quote"
> dir="auto"><br>On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken
> &lt;gerard@ghia.eu&gt; wrote:<br><blockquote type="cite"><meta
> http-equiv="Content-Type" content="text/html; charset=UTF-8">
>
> > <p>Hi Ken,</p>
> > <p>It is a kind of Zip file. Use 7-zip or équivalent to extract the
>
>  file.</p>
>
> > <p>Rename the resulting file eventual with addition of .txt for more
>
>  convience and/or open it with a text viewer/editor.</p>
>
> > <div id="signature">&nbsp;</div>
> > <p>Your file is perfect readable, but i'm not qualified enough to
> > interpret
>
>  the messages.</p></blockquote><b>Neither am I...!</b><br><blockquote
> type="cite">
>
> > <p>Success,</p>
> > <p>Gerard</p>
> > <p id="reply-intro">Ken schreef op 2020-06-26 12:10:</p>
> > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px
>
>  solid; margin: 0">
>
> > <div id="replybody1">
> > <div id="v1geary-body" dir="auto">
> > <div>I tried a call and here is the log entry that I received.</div>
> > <div><span style="font-family: -webkit-standard;"><a
>
> href="https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37.
>gz"
>
> target="_blank" rel="noopener
> noreferrer">https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603
>e9d37.gz</a></span></div>
>
> > <div><span style="font-family: -webkit-standard;">&nbsp;</span></div>
> > <div><span style="font-family: -webkit-standard;">I cannot open it so I'm
>
>  not sure about what to do?</span></div>
>
> > <div><span style="font-family: -webkit-standard;">&nbsp;</span></div>
> > <div><span style="font-family: -webkit-standard;">Thanks,
> > Ken</span></div> </div>
> > <div id="v1geary-quote" dir="auto"><br>On Fri, Jun 26, 2020 at 5:08 PM,
>
>  Gerard Vanderveken &lt;gerard@ghia.eu&gt; wrote:<br>
>
> > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px
>
>  solid; margin: 0">
>
> > <p>Hi Ken,</p>
> > <p>Did you allready inspect the logs?</p>
> > <p>menu - preferences - advanced - debugging - set to on</p>
> > <p>menu - about - clear logs</p>
> > <p>Do your tests for connecting</p>
> > <p>menu - about - send logs (to yourself)</p>
> > <p>Menu item texts are translated and may slightly differ.</p>
> > <p>Greetz</p>
> > <p>Gerard</p>
> > <p><br></p>
> > <p><br></p>
> > <div id="v1signature">&nbsp;</div>
> > <p><br></p>
> > <p id="v1reply-intro">Ken schreef op 2020-06-26 10:29:</p>
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">
>
> > <div id="v1replybody1">
> > <div id="v1v1geary-body" dir="auto">
> > <div>Hi Kate.</div>
> > <div>&nbsp;</div>
> > <div>Main Symptom: I cannot make outbound calls. &nbsp;I do not find the
> > UI
>
>  to be very intuitive or helpful in directing the user in this regard.
> There
> is no dial pad or audible feedback. I see something that looks like the
> search bar for a web browser... Am I supposed to enter the number that I
> want
> to call into this bar? I try that and it appears to be trying to connect
> the
> call although there is no dial tone or audible ringing, just some dots
> that
> spin in a circle and then the call attempt appears to time out. &nbsp;I
> have
> to assume all of this because there are no messages or feedback from the
> UI
> that tells me what it is or isn't doing. &nbsp;I have no idea of what is
>
> happening or why the call does not connect. &nbsp;That is about all that
> I
> can tell you.</div>
>
> > <div>&nbsp;</div>
> > <div>I'm pretty sure that my SIP account registers when the program
> > starts
>
>  but that is about all that I can tell you.</div>
>
> > <div>&nbsp;</div>
> > <div>Thanks, Ken</div>
> > </div>
> > <div id="v1v1geary-quote" dir="auto"><br>On Thu, Jun 25, 2020 at 10:27
> > PM,
>
>  Kate Draven &lt;borgqueen4@gmail.com&gt; wrote:<br>
>
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">
>
> > <div class="v1v1plaintext" style="white-space: pre-wrap;">On Thursday 25
>
>  June 2020, Ken wrote:
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">I just installed the 4.2 beta "App Image" version of Linphone on my
> Linux
> Mint Desktop with the hope that I might actually be able to make calls
> with
> it from my personal, Xeloq, SIP account. The account will register but I
> have
> never been able to make a call. It is amusing to see all of the highly
> detailed technical questions being posted here and I can sympathize with
> the
> users because I have never been able to get the blinking thing to work
> at
> all.</blockquote>
>
> > ok strange because I use it all the time with no problems. Parts LFS and
>
>  PCLOS with Trinity DE. What exactly are the symptoms? Thanks, Kate
> _______________________________________________ Linphone-users mailing
> list
> <a href="mailto:Linphone-users@nongnu.org";
> rel="noreferrer">Linphone-users@nongnu.org</a> <a
> href="https://lists.nongnu.org/mailman/listinfo/linphone-users";
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> > </div>
> > </div>
> > <br>
> > <div class="v1pre" style="margin: 0; padding: 0; font-family:
>
> monospace;">_______________________________________________<br>Linphone-use
>rs
>
> mailing list<br><a href="mailto:Linphone-users@nongnu.org";
> rel="noreferrer">Linphone-users@nongnu.org</a><br><a
> href="https://lists.nongnu.org/mailman/listinfo/linphone-users";
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> > </blockquote>
> > </div>
> > </div>
> > <br>
> > <div class="pre" style="margin: 0; padding: 0; font-family:
>
> monospace">_______________________________________________<br>Linphone-user
>s
>
> mailing list<br><a
> href="mailto:Linphone-users@nongnu.org";>Linphone-users@nongnu.org</a><br><a
>
> href="https://lists.nongnu.org/mailman/listinfo/linphone-users";
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> >
> > </blockquote></div></blockquote></div>
> > ---X6nD+Vt/xvjztDt/+204--
>
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