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Re: [Linphone-users] I have never seen Linphone actually work

From: Simon Brown
Subject: Re: [Linphone-users] I have never seen Linphone actually work
Date: Fri, 26 Jun 2020 14:37:55 +0100
To be honest, I find linphone easy to use, but setting it up was a complete pain.
It would not register my account, and I tried 50 different ways of going through the setup process.
In the end I discovered that although DNS was working on my PC, and I could ping and navigate to the url for the registration server, Linphone couldn't use the DNS, so needed the IP address typing in instead.  The completely cryptic error message when trying to register did not help at all, but sadly I can't remember what it was.  It was the least helpful message I have ever seen.


On Fri, 26 Jun 2020 at 13:36, Kate Draven <borgqueen4@gmail.com> wrote:
Very good advice.
Examine the logs carefully. Look for any clue, no matter how small.

On Friday 26 June 2020, you wrote:
> I can only say to look for error and warning lines in the log file and
> put the essence of this message in google with additional words as sip
> and your os and see if something comes up applicable to your situation.
>
> Kate Draven schreef op 2020-06-26 14:06:
> > I really don't get what everyone is talking about. It's actually very
> > simple. Perhaps it's a MS and Apple thing?
> > I've been using linphone for years without problems.
> > I have people with no computer experience setting it up in about 30 mins
> > with some basic help.
> >
> > What OS/Distro is everyone running. I did see lots of problems with most
> > ubuntus.
> >
> > Kate
> >
> > ---X6nD+Vt/xvjztDt/+204
> > Content-Type: text/plain; charsetiso-8859-1; formatflowed
> > Content-Transfer-Encoding: quoted-printable
> >
> > It seems that one needs to be skilled at computer programming to use
> > the Linphone interface successfully.  That is my point here... I am not
> > a code savvy person. I just need an interface that allows me to make
> > phone calls. Once you start telling me that I have to troubleshoot the
> > code to make it work then I am lost.  This is definitely not a
> > user-friendly application.
> >
> > Ken
> >
> > On Fri, Jun 26, 2020 at 7:50 PM, Ken <aloha@alphaomega.to> wrote:
> >
> > On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken <gerard@ghia.eu>
> > wrote: Hi Ken,
> >
> > It is a kind of Zip file. Use 7-zip or équivalent to extract the
> > file.
> >
> > Rename the resulting file eventual with addition of .txt for more
> > convience and/or open it with a text viewer/editor.
> >
> > Your file is perfect readable, but i'm not qualified enough to
> > interpret the messages.
> >
> > Neither am I...! Success,
> >
> > Gerard
> >
> > Ken schreef op 2020-06-26 12:10:
> >
> > I tried a call and here is the log entry that I received.
> > https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37.gz
> >
> > I cannot open it so I'm not sure about what to do?
> >
> > Thanks, Ken
> >
> > On Fri, Jun 26, 2020 at 5:08 PM, Gerard Vanderveken
> > <gerard@ghia.eu> wrote: Hi Ken,
> >
> > Did you allready inspect the logs?
> >
> > menu - preferences - advanced - debugging - set to on
> >
> > menu - about - clear logs
> >
> > Do your tests for connecting
> >
> > menu - about - send logs (to yourself)
> >
> > Menu item texts are translated and may slightly differ.
> >
> > Greetz
> >
> > Gerard
> >
> > Ken schreef op 2020-06-26 10:29:
> >
> > Hi Kate.
> >
> > Main Symptom: I cannot make outbound calls.  I do not find the UI
> > to be very intuitive or helpful in directing the user in this
> > regard. There is no dial pad or audible feedback. I see something
> > that looks like the search bar for a web browser... Am I supposed
> > to enter the number that I want to call into this bar? I try that
> > and it appears to be trying to connect the call although there is
> > no dial tone or audible ringing, just some dots that spin in a
> > circle and then the call attempt appears to time out.  I have to
> > assume all of this because there are no messages or feedback from
> > the UI that tells me what it is or isn't doing.  I have no idea
> > of what is happening or why the call does not connect.  That is
> > about all that I can tell you.
> >
> > I'm pretty sure that my SIP account registers when the program
> > starts but that is about all that I can tell you.
> >
> > Thanks, Ken
> >
> > On Thu, Jun 25, 2020 at 10:27 PM, Kate Draven
> > <borgqueen4@gmail.com> wrote: On Thursday 25 June 2020, Ken wrote: I just
> > installed the 4.2 beta "App Image" version of Linphone on my Linux Mint
> > Desktop with the hope that I might actually be
> > able to make calls with it from my personal, Xeloq, SIP
> > account. The account will register but I have never been able
> > to make a call. It is amusing to see all of the highly detailed
> > technical questions being posted here and I can sympathize with
> > the users because I have never been able to get the blinking
> > thing to work at all.
> > ok strange because I use it all the time with no problems. Parts
> > LFS and PCLOS with Trinity DE. What exactly are the symptoms?
> > Thanks, Kate _______________________________________________
> > Linphone-users mailing list Linphone-users@nongnu.org
> > https://lists.nongnu.org/mailman/listinfo/linphone-users
>
> _______________________________________________
> Linphone-users mailing list
> Linphone-users@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/linphone-users
> _______________________________________________
> Linphone-users mailing list
> Linphone-users@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/linphone-users
> ---X6nD+Vt/xvjztDt/+204
> Content-Type: text/html; charsetiso-8859-1
> Content-Transfer-Encoding: quoted-printable
>
> <div id="geary-body" dir="auto">It seems that one needs to be skilled at
> computer programming to use the Linphone interface successfully.
> &nbsp;That
> is my point here... I am not a code savvy person. I just need an
> interface
> that allows me to make phone calls. Once you start telling me that I
> have to
> troubleshoot the code to make it work then I am lost. &nbsp;This is
> definitely not a user-friendly
> application.<div><br></div><div>Ken</div></div><div id="geary-quote"
> dir="auto"><br>On Fri, Jun 26, 2020 at 7:50 PM, Ken
> &lt;aloha@alphaomega.to&gt; wrote:<br><blockquote type="cite"><div
> id="geary-body" dir="auto"><div><br></div></div><div id="geary-quote"
> dir="auto"><br>On Fri, Jun 26, 2020 at 6:26 PM, Gerard Vanderveken
> &lt;gerard@ghia.eu&gt; wrote:<br><blockquote type="cite"><meta
> http-equiv="Content-Type" content="text/html; charset=UTF-8">
>
> > <p>Hi Ken,</p>
> > <p>It is a kind of Zip file. Use 7-zip or équivalent to extract the
>
>  file.</p>
>
> > <p>Rename the resulting file eventual with addition of .txt for more
>
>  convience and/or open it with a text viewer/editor.</p>
>
> > <div id="signature">&nbsp;</div>
> > <p>Your file is perfect readable, but i'm not qualified enough to
> > interpret
>
>  the messages.</p></blockquote><b>Neither am I...!</b><br><blockquote
> type="cite">
>
> > <p>Success,</p>
> > <p>Gerard</p>
> > <p id="reply-intro">Ken schreef op 2020-06-26 12:10:</p>
> > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px
>
>  solid; margin: 0">
>
> > <div id="replybody1">
> > <div id="v1geary-body" dir="auto">
> > <div>I tried a call and here is the log entry that I received.</div>
> > <div><span style="font-family: -webkit-standard;"><a
>
> href="" href="https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37" rel="noreferrer" target="_blank">https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603e9d37.
>gz"
>
> target="_blank" rel="noopener
> noreferrer">https://www.linphone.org:444//tmp/5ef5c6eb0fdd3_74c9f6588f30603
>e9d37.gz</a></span></div>
>
> > <div><span style="font-family: -webkit-standard;">&nbsp;</span></div>
> > <div><span style="font-family: -webkit-standard;">I cannot open it so I'm
>
>  not sure about what to do?</span></div>
>
> > <div><span style="font-family: -webkit-standard;">&nbsp;</span></div>
> > <div><span style="font-family: -webkit-standard;">Thanks,
> > Ken</span></div> </div>
> > <div id="v1geary-quote" dir="auto"><br>On Fri, Jun 26, 2020 at 5:08 PM,
>
>  Gerard Vanderveken &lt;gerard@ghia.eu&gt; wrote:<br>
>
> > <blockquote type="cite" style="padding: 0 0.4em; border-left: #1010ff 2px
>
>  solid; margin: 0">
>
> > <p>Hi Ken,</p>
> > <p>Did you allready inspect the logs?</p>
> > <p>menu - preferences - advanced - debugging - set to on</p>
> > <p>menu - about - clear logs</p>
> > <p>Do your tests for connecting</p>
> > <p>menu - about - send logs (to yourself)</p>
> > <p>Menu item texts are translated and may slightly differ.</p>
> > <p>Greetz</p>
> > <p>Gerard</p>
> > <p><br></p>
> > <p><br></p>
> > <div id="v1signature">&nbsp;</div>
> > <p><br></p>
> > <p id="v1reply-intro">Ken schreef op 2020-06-26 10:29:</p>
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">
>
> > <div id="v1replybody1">
> > <div id="v1v1geary-body" dir="auto">
> > <div>Hi Kate.</div>
> > <div>&nbsp;</div>
> > <div>Main Symptom: I cannot make outbound calls. &nbsp;I do not find the
> > UI
>
>  to be very intuitive or helpful in directing the user in this regard.
> There
> is no dial pad or audible feedback. I see something that looks like the
> search bar for a web browser... Am I supposed to enter the number that I
> want
> to call into this bar? I try that and it appears to be trying to connect
> the
> call although there is no dial tone or audible ringing, just some dots
> that
> spin in a circle and then the call attempt appears to time out. &nbsp;I
> have
> to assume all of this because there are no messages or feedback from the
> UI
> that tells me what it is or isn't doing. &nbsp;I have no idea of what is
>
> happening or why the call does not connect. &nbsp;That is about all that
> I
> can tell you.</div>
>
> > <div>&nbsp;</div>
> > <div>I'm pretty sure that my SIP account registers when the program
> > starts
>
>  but that is about all that I can tell you.</div>
>
> > <div>&nbsp;</div>
> > <div>Thanks, Ken</div>
> > </div>
> > <div id="v1v1geary-quote" dir="auto"><br>On Thu, Jun 25, 2020 at 10:27
> > PM,
>
>  Kate Draven &lt;borgqueen4@gmail.com&gt; wrote:<br>
>
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">
>
> > <div class="v1v1plaintext" style="white-space: pre-wrap;">On Thursday 25
>
>  June 2020, Ken wrote:
> > <blockquote style="padding: 0 0.4em; border-left: #1010ff 2px solid;
> > margin:
>
>  0;">I just installed the 4.2 beta "App Image" version of Linphone on my
> Linux
> Mint Desktop with the hope that I might actually be able to make calls
> with
> it from my personal, Xeloq, SIP account. The account will register but I
> have
> never been able to make a call. It is amusing to see all of the highly
> detailed technical questions being posted here and I can sympathize with
> the
> users because I have never been able to get the blinking thing to work
> at
> all.</blockquote>
>
> > ok strange because I use it all the time with no problems. Parts LFS and
>
>  PCLOS with Trinity DE. What exactly are the symptoms? Thanks, Kate
> _______________________________________________ Linphone-users mailing
> list
> <a href="" href="mailto:Linphone-users@nongnu.org" target="_blank">Linphone-users@nongnu.org"
> rel="noreferrer">Linphone-users@nongnu.org</a> <a
> href="" href="https://lists.nongnu.org/mailman/listinfo/linphone-users" rel="noreferrer" target="_blank">https://lists.nongnu.org/mailman/listinfo/linphone-users"
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> > </div>
> > </div>
> > <br>
> > <div class="v1pre" style="margin: 0; padding: 0; font-family:
>
> monospace;">_______________________________________________<br>Linphone-use
>rs
>
> mailing list<br><a href="" href="mailto:Linphone-users@nongnu.org" target="_blank">Linphone-users@nongnu.org"
> rel="noreferrer">Linphone-users@nongnu.org</a><br><a
> href="" href="https://lists.nongnu.org/mailman/listinfo/linphone-users" rel="noreferrer" target="_blank">https://lists.nongnu.org/mailman/listinfo/linphone-users"
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> > </blockquote>
> > </div>
> > </div>
> > <br>
> > <div class="pre" style="margin: 0; padding: 0; font-family:
>
> monospace">_______________________________________________<br>Linphone-user
>s
>
> mailing list<br><a
> href="" href="mailto:Linphone-users@nongnu.org" target="_blank">Linphone-users@nongnu.org">Linphone-users@nongnu.org</a><br><a
>
> href="" href="https://lists.nongnu.org/mailman/listinfo/linphone-users" rel="noreferrer" target="_blank">https://lists.nongnu.org/mailman/listinfo/linphone-users"
> target="_blank" rel="noopener
> noreferrer">https://lists.nongnu.org/mailman/listinfo/linphone-users</a></d
>iv>
>
> > </blockquote>
> >
> > </blockquote></div></blockquote></div>
> > ---X6nD+Vt/xvjztDt/+204--
>
> _______________________________________________
> Linphone-users mailing list
> Linphone-users@nongnu.org
> https://lists.nongnu.org/mailman/listinfo/linphone-users



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