Re: [Linphone-users] Startup problem in Windows 10

[Jean-Jacques Sarton]

Hallo,

I dont't use Wndows, but I assume that the Windows and the Linux version 
are similar.
You produce a log file if you call "Einstellunge" from the Menu 
accessible on the top left edge.
On the new window choose the "Erweitert" tab. You will be able to set 
"Protokolle aktiviert".

You will probably to terminate Linphone in order to be able to open the 
log file.

Regards,

Jean-Jacques

PS: which alternative Soft phone do you have used?

Am 17.02.21 um 19:35 schrieb Martin W:
> Is it the wrong forum to ask this question?
> I am just wondering because usually this is a quite responsive forum...
> Thank you,
> DeMaddin
>
> Am Fr., 12. Feb. 2021 um 15:41 Uhr schrieb Martin W 
> <martin.walla.mw@gmail.com <mailto:martin.walla.mw@gmail.com>>:
>
>     Hello...
>
>     Several weeks ago I installed and have used Linphone to make
>     phone calls on Win10 without problems (based on 2 SIP numbers).
>     At some point, Linphone did not startup again, neither automatically
>     nor when explicitly started.
>     The hourglass is active for about 5 seconds - but no window appears
>     (no taskbar icon either).
>     It seems to me the process gets stuck in a very early phase.
>     However, there is a background task linphone.exe running - but
>     without any effect or visibility (Status "Wird ausgeführt" in
>     german, like 'running' in english).
>     - I have no idea what could have stopped linphone from working correctly
>     - I have removed and reinstalled linphone already twice, but nothing
>     changed: whenever I try to start it, no window becomes visible.
>     - an alternative SIP client which i installed in the meantime is
>     working fine, however i would prefer to use linphone
>     * Is there a startup log or similar which i can have a look at to
>     identify the issue? Where is it located?
>     * Do you have an idea what could be the cause for this issue?
>
>     Thank you,
>     DeMaddin
>
>
>
>
>
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