|Subject:||Re: [Linphone-users] Upgrading to the 5.0.0 or 5.0.2 AppImage breaks incoming audio|
|Date:||Mon, 19 Dec 2022 09:36:55 +0100|
Thank you for your feedback and for your interest in Linphone.
I’ve just checked internally and I confirm that we can receive audio while in a call on version 5.0.2. Many reasons can cause the issue you are describing and it is difficult to know what is happening without looking at the logs.
First of all can you please check via the settings if the ICE protocol is activated? We noticed it sometimes went unactivated and caused some issues.
Also, are you using SIP accounts created via our sip.linphone.org service or accounts provided by a third party?
Thanks in advance and I hope your issue will be resolved.
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