Re: [Linphone-users] Question

[Peio Rigaux]

Hello.

Could you please describe what "offline" means ?

Please ensure first that you are not using multi-accounts.

For Linphone on mobiles, please ensure that you don't receive calls if you toggle the "disable" button in the account params.

On Linphone-desktop, you should disable the "register" toggle in the account param.

In logs, you should see the the app is sending an Un-register request to the SIP server. If this is well sent, the SIP server should not send calls to the app anymore.

If after doing the change you observe that you are still receiving calls, please reach out your external provider to ask them why they do not take the un-register into account.

Regards

Peio Rigaux
Junior DevOps Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 06/01/2023 à 08:51, Stéphane ABLANCOURT a écrit :

Hello everyone,

 

Thank you for your work.

 

I am using the device LINPHONE with an external VOIP provider. Even if i am offline, i continue to receive call. What can i do for that ?

 

Thank you very much.

 

Sincères salutations.

 

 

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