Re: [Linphone-users] Help with intial set up

[Elisa Nectoux]

Dear John,

Thank you for your interest in Linphone!

First, when you are logged in with your Linphone account, do your see the word « Connected » and a green light? This confirms that the Linphone account has been correctly set up.

Secondly, when you are trying to call a third party SIP account, you must enter the full SIP address via the Linphone dialler view. For example, username@domain.com if the username is « username » and the SIP domain is « domain.com ». 

When you are trying to call another Linphone account, you do not need to enter the full SIP address, only the username is needed and Linphone will try by adding « sip.linphone.org » as a default domain.

Can you please confirm if you did these two steps already?

Best regards,

Elisa NECTOUX
Sales & Marketing Manager

Belledonne Communications, the company behind the Linphone project | Discover our solutions in 3 minutes!

www.linphone.org

Le 2 mars 2024 à 22:09, John Silberman via Linphone-users <linphone-users@nongnu.org> a écrit :

Not knowing much about using SIP, I thought Linphone would be an easy place to start.  I installed on android from playstore (5.2.3). 

I then created an account.  Confirmed account, then entered username into app. 

I tried a few test addresses I found online and one known address.  I don't get a connection with any of them.  Mostly a time out error.

What additional requirements am I missing?  Thanks.

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