Re: [phpGroupWare-users] Trouble Ticket System broken

[Benoit Hamet]

Hi Steven,

Steven Gilroy a écrit :
> Fedora 13
> httpd-2.2.15-1
> php-5.3.2-2
> phpgroupware-0.9.16.017
> 
> On a fresh install / upgrade when you try to submit a new ticket you get the 
> following:
> 
> "Path to user and group files HAS TO BE OUTSIDE of the webservers 
> document-root!!!"
> 
> Once this issue is resolved existing tickets are not displayed, just a blank 
> "dummy ticket" with no info other than the date and time the page was loaded.
I'm not sure tts is able to work with php-5.3 ... here with php5.2 is
working, So I guess that the php version is the problem. Anyway I will
try to look at it.


> 
> Submitting a new ticket generates the e-mail as expected, however the e-mail 
> does not contain the details of the ticket, just the subject.Sent from the 
> phpGroupWare forums @ http://forums.phpGroupWare.org
What do you mean ? It should look like this :

Ticket #6
Subject: test for phpgroupware
Assigned to: admin
Priority: 1
Group: Admins
Opened by: admin

Latest Note Added:
No notes for this ticket


Original Ticket Details:
this is a working test

If it's not the case, please post here what's the message you've got !
(be careful that some mail reader don't behave correctly with poorly
formed message, and that can be the case of this one, will try to fix it).

Regards,

Caeies.