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RE: [Ruqueue-user] problem with install
|
From: |
John Fulton |
|
Subject: |
RE: [Ruqueue-user] problem with install |
|
Date: |
Mon, 5 Dec 2005 13:20:08 -0500 (EST) |
Jeremy,
It looks like you made a copy of the source tree within
a copy of the source tree. I'm assuming that web should
be a copy of web-interface and that the only difference
between them is that web/ruqueue_mysql.php contains your
password while web/web-interface/ruqueue_mysql.php has
the default password. Would you agree? Is there a reason
that you did this?
I know that the default unpakcing of ruQueue doesn't have
any problems so would you consider installing it in the
standard way and not having a backup web-interface directory
in the web-tree?
If you unpack the directory in foo such that:
$ ls foo/
ruQueue/ ruQueue.tar.gz
$
>From foo you could type:
$ mv ruQueue/web-interface/ /home/sites/site6/web/
Be sure to type 'rm -r /home/sites/site6/web/' before you do
that.
If it still doesn't work for you would you send me another
'ls -lR' and let me know the URL that is showing you this
error.
John
On Wed, 30 Nov 2005, Jeremy Bandre wrote:
> Here it is:
> [root /root]# ls -Rl /home/sites/site6/web/
> /home/sites/site6/web/:
> total 118
> -rw-r--r-- 1 root site6 1909 Nov 29 21:21 about.php
> -rw-r--r-- 1 root site6 3753 Nov 29 21:21 add_user.php
> -rw-r--r-- 1 root site6 13943 Nov 29 21:21 admin.php
> -rw-r--r-- 1 root site6 1466 Nov 29 21:21 appointment.php
> drwxr-xr-x 3 root site6 1024 Nov 29 21:21 countdown
> -rw-r--r-- 1 root site6 1304 Nov 29 21:21 edit_appointment.php
> drwxr-xr-x 2 root site6 1024 Nov 29 21:28 functions
> -rw-r--r-- 1 root site6 3524 Nov 29 22:12 header.php
> drwxr-xr-x 3 root site6 1024 Nov 29 21:21 images
> -rw-r--r-- 1 root site6 5520 Nov 29 21:21 index.php
> -rw-r--r-- 1 root site6 2711 Nov 29 21:21 lookup_name.php
> -rw-r--r-- 1 root site6 4137 Nov 29 21:21 lookup_netid.php
> -rw-r--r-- 1 root site6 1368 Nov 29 21:21 new_appointment.php
> -rw-r--r-- 1 root site6 15475 Nov 29 21:21 new_ticket.php
> drwxr-xr-x 2 root site6 1024 Nov 29 21:21 reports
> -rw-r--r-- 1 root site6 3531 Nov 29 21:21 reports.php
> -rw-r--r-- 1 root site6 1259 Nov 29 21:22 ruqueue_mysql.php
> -rw-r--r-- 1 root site6 2474 Nov 29 21:21 schedules.php
> drwxr-xr-x 3 root site6 1024 Nov 29 21:21 scheduling
> -rw-r--r-- 1 root site6 17629 Nov 29 21:21 search.php
> -rw-r--r-- 1 root site6 3000 Nov 29 21:21 style.css
> -rw-r--r-- 1 root site6 14906 Nov 29 21:21 ticket.php
> -rw-r--r-- 1 root site6 2444 Nov 29 21:21 user.php
> drwxr-xr-x 7 503 504 1024 Oct 10 09:38 web-interface
>
> /home/sites/site6/web/countdown:
> total 2
> drwxr-xr-x 2 root site6 1024 Nov 29 21:21 CVS
> -rw-r--r-- 1 root site6 597 Nov 29 21:21 README
>
> /home/sites/site6/web/countdown/CVS:
> total 3
> -rw-r--r-- 1 root site6 41 Nov 29 21:21 Entries
> -rw-r--r-- 1 root site6 40 Nov 29 21:21 Repository
> -rw-r--r-- 1 root site6 45 Nov 29 21:21 Root
>
> /home/sites/site6/web/functions:
> total 443
> -rw-r--r-- 1 root site6 10677 Nov 29 21:21
> functions-admin-groups.php
> -rw-r--r-- 1 root site6 10724 Nov 29 21:21 functions-admin.php
> -rw-r--r-- 1 root site6 55382 Nov 29 21:21
> functions-admin-queues.php
> -rw-r--r-- 1 root site6 14240 Nov 29 21:21
> functions-admin-users.php
> -rw-r--r-- 1 root site6 2454 Nov 29 21:21
> functions-auth-local.php
> -rw-r--r-- 1 root site6 2433 Nov 29 21:21
> functions-auth-ru-ldap.php
> -rw-r--r-- 1 root site6 11247 Nov 29 21:21 functions-date.php
> -rw-r--r-- 1 root site6 20895 Nov 29 21:21
> functions-form-objects.php
> -rw-r--r-- 1 root site6 25550 Nov 29 21:21 functions-forms.php
> -rw-r--r-- 1 root site6 26177 Nov 29 21:21
> functions-general-utils.php
> -rw-r--r-- 1 root site6 40360 Nov 29 21:21
> functions-getters.php
> -rw-r--r-- 1 root site6 15382 Nov 29 21:21 functions-header.php
> -rw-r--r-- 1 root site6 13985 Nov 29 21:21 functions-index.php
> -rw-r--r-- 1 root site6 15197 Nov 29 21:21 functions-ldap.php
> -rw-r--r-- 1 root site6 24426 Nov 29 21:21
> functions-new-ticket.php
> -rw-r--r-- 1 root site6 14172 Nov 29 21:21 functions-search.php
> -rw-r--r-- 1 root site6 9652 Nov 29 21:21
> functions-setters.php
> -rw-r--r-- 1 root site6 15406 Nov 29 21:21
> functions-situation-handlers.php
> -rw-r--r-- 1 root site6 21552 Nov 29 21:21 functions-ticket.php
> -rw-r--r-- 1 root site6 11490 Nov 29 21:21
> functions-ticket-static.php
> -rw-r--r-- 1 root site6 10952 Nov 29 21:21
> functions-ticket-submenu.php
> -rw-r--r-- 1 root site6 10960 Nov 29 21:21 functions-user.php
> -rw-r--r-- 1 root site6 18846 Nov 29 21:21
> functions-widgets.php
> -rw-r--r-- 1 root site6 12137 Nov 29 21:21 ldap.php
> -rw-r--r-- 1 root site6 9864 Nov 29 21:21 ru_ldap_auth.php
> -rw-r--r-- 1 root site6 2657 Nov 29 21:21 ssl_only.php
>
> /home/sites/site6/web/images:
> total 33
> -rw-r--r-- 1 root site6 225 Nov 29 21:21 arrow.png
> -rw-r--r-- 1 root site6 138 Nov 29 21:21 bg.png
> -rw-r--r-- 1 root site6 309 Nov 29 21:21 bl.png
> -rw-r--r-- 1 root site6 93 Nov 29 21:21 bluepix.png
> -rw-r--r-- 1 root site6 293 Nov 29 21:21 br.png
> -rw-r--r-- 1 root site6 160 Nov 29 21:21 bullet.png
> -rw-r--r-- 1 root site6 134 Nov 29 21:21 clearpix.png
> drwxr-xr-x 2 root site6 1024 Nov 29 21:21 CVS
> -rw-r--r-- 1 root site6 262 Nov 29 21:21 down-arrow.png
> -rw-r--r-- 1 root site6 1850 Nov 29 21:21 mysql_logo.png
> -rw-r--r-- 1 root site6 3767 Nov 29 21:21 php_logo.png
> -rw-r--r-- 1 root site6 524 Nov 29 21:21 redhat.png
> -rw-r--r-- 1 root site6 1655 Nov 29 21:21 rulogo.png
> -rw-r--r-- 1 root site6 2590 Nov 29 21:21 rulogo-white.png
> -rw-r--r-- 1 root site6 307 Nov 29 21:21 tl.png
> -rw-r--r-- 1 root site6 309 Nov 29 21:21 tr.png
> -rw-r--r-- 1 root site6 4091 Nov 29 21:21 web_team_logo.png
> -rw-r--r-- 1 root site6 117 Nov 29 21:21 whitepix.png
> -rw-r--r-- 1 root site6 189 Nov 29 21:21 yellow-line-330.png
> -rw-r--r-- 1 root site6 197 Nov 29 21:21 yellow-line-360.png
> -rw-r--r-- 1 root site6 224 Nov 29 21:21 yellow-line-420.png
> -rw-r--r-- 1 root site6 199 Nov 29 21:21 yellow-line-440.png
> -rw-r--r-- 1 root site6 225 Nov 29 21:21 yellow-line-600.png
>
> /home/sites/site6/web/images/CVS:
> total 4
> -rw-r--r-- 1 root site6 1088 Nov 29 21:21 Entries
> -rw-r--r-- 1 root site6 37 Nov 29 21:21 Repository
> -rw-r--r-- 1 root site6 50 Nov 29 21:21 Root
>
> /home/sites/site6/web/reports:
> total 37
> -rw-r--r-- 1 root site6 6298 Nov 29 21:21 functions-image.php
> -rw-r--r-- 1 root site6 4426 Nov 29 21:21
> functions-reports.php
> -rw-r--r-- 1 root site6 8711 Nov 29 21:21 image.php
> -rw-r--r-- 1 root site6 2929 Nov 29 21:21 image_string_box.php
> -rw-r--r-- 1 root site6 8023 Nov 29 21:21 reports.php
> -rw-r--r-- 1 root site6 4139 Nov 29 21:21 surveys.php
>
> /home/sites/site6/web/scheduling:
> total 94
> -rw-r--r-- 1 root site6 9501 Nov 29 21:21 buildings.php
> -rw-r--r-- 1 root site6 3033 Nov 29 21:21 clear_all.php
> -rw-r--r-- 1 root site6 2459 Nov 29 21:21 display_schedule.php
> -rw-r--r-- 1 root site6 17029 Nov 29 21:21 edit_appointment.php
> -rw-r--r-- 1 root site6 3276 Nov 29 21:21 edit_schedule.php
> -rw-r--r-- 1 root site6 10453 Nov 29 21:21 emailer.php
> drwxr-xr-x 2 root site6 1024 Nov 29 21:21 functions
> -rw-r--r-- 1 root site6 9345 Nov 29 21:21 new_appointment.php
> -rw-r--r-- 1 root site6 6612 Nov 29 21:21
> scheduling_cacher.php
> -rw-r--r-- 1 root site6 21415 Nov 29 21:21
> scheduling_reports.php
> -rw-r--r-- 1 root site6 4329 Nov 29 21:21 user_buildings.php
>
> /home/sites/site6/web/scheduling/functions:
> total 130
> -rw-r--r-- 1 root site6 11979 Nov 29 21:21
> functions-admin-queues.php
> -rw-r--r-- 1 root site6 5246 Nov 29 21:21
> functions-appointment.php
> -rw-r--r-- 1 root site6 7450 Nov 29 21:21
> functions-buildings.php
> -rw-r--r-- 1 root site6 36915 Nov 29 21:21
> functions-calendar.php
> -rw-r--r-- 1 root site6 20502 Nov 29 21:21
> functions-display.php
> -rw-r--r-- 1 root site6 31663 Nov 29 21:21
> functions-getters.php
> -rw-r--r-- 1 root site6 2991 Nov 29 21:21
> functions-new-appointment.php
> -rw-r--r-- 1 root site6 9171 Nov 29 21:21
> functions-setters.php
>
> /home/sites/site6/web/web-interface:
> total 117
> -rw-r--r-- 1 503 504 1909 Jun 13 20:52 about.php
> -rw-r--r-- 1 503 504 3753 Jun 13 20:52 add_user.php
> -rw-r--r-- 1 503 504 13943 Jul 28 06:08 admin.php
> -rw-r--r-- 1 503 504 1466 Jun 13 20:52 appointment.php
> drwxr-xr-x 3 503 504 1024 Oct 8 14:15 countdown
> -rw-r--r-- 1 503 504 1304 Jun 13 20:52 edit_appointment.php
> drwxr-xr-x 2 503 504 1024 Oct 10 09:41 functions
> -rw-r--r-- 1 503 504 3512 Jun 13 20:52 header.php
> drwxr-xr-x 3 503 504 1024 Jun 13 21:07 images
> -rw-r--r-- 1 503 504 5520 Jun 13 20:52 index.php
> -rw-r--r-- 1 503 504 2711 Jun 13 20:52 lookup_name.php
> -rw-r--r-- 1 503 504 4137 Jun 13 20:52 lookup_netid.php
> -rw-r--r-- 1 503 504 1368 Jun 13 20:52 new_appointment.php
> -rw-r--r-- 1 503 504 15475 Jun 13 20:52 new_ticket.php
> drwxr-xr-x 2 503 504 1024 Oct 10 10:01 reports
> -rw-r--r-- 1 503 504 3531 Oct 10 10:02 reports.php
> -rw-r--r-- 1 503 504 1266 Jun 13 20:52 ruqueue_mysql.php
> -rw-r--r-- 1 503 504 2474 Jun 13 20:52 schedules.php
> drwxr-xr-x 3 503 504 1024 Oct 10 09:42 scheduling
> -rw-r--r-- 1 503 504 17629 Jun 13 20:52 search.php
> -rw-r--r-- 1 503 504 3000 Jun 13 20:52 style.css
> -rw-r--r-- 1 503 504 14906 Oct 8 13:46 ticket.php
> -rw-r--r-- 1 503 504 2444 Jun 13 20:52 user.php
>
> /home/sites/site6/web/web-interface/countdown:
> total 2
> drwxr-xr-x 2 503 504 1024 Oct 8 14:15 CVS
> -rw-r--r-- 1 503 504 597 Oct 5 12:52 README
>
> /home/sites/site6/web/web-interface/countdown/CVS:
> total 3
> -rw-r--r-- 1 503 504 41 Oct 8 14:15 Entries
> -rw-r--r-- 1 503 504 40 Oct 8 14:15 Repository
> -rw-r--r-- 1 503 504 45 Oct 8 14:15 Root
>
> /home/sites/site6/web/web-interface/functions:
> total 443
> -rw-r--r-- 1 503 504 10677 Jun 13 20:52
> functions-admin-groups.php
> -rw-r--r-- 1 503 504 10724 Jul 28 06:08 functions-admin.php
> -rw-r--r-- 1 503 504 55382 Oct 8 11:12
> functions-admin-queues.php
> -rw-r--r-- 1 503 504 14240 Jul 28 06:08
> functions-admin-users.php
> -rw-r--r-- 1 503 504 2454 Jun 13 20:52
> functions-auth-local.php
> -rw-r--r-- 1 503 504 2433 Jun 13 20:52
> functions-auth-ru-ldap.php
> -rw-r--r-- 1 503 504 11247 Jun 13 20:52 functions-date.php
> -rw-r--r-- 1 503 504 20895 Jun 13 20:52
> functions-form-objects.php
> -rw-r--r-- 1 503 504 25550 Jun 13 20:52 functions-forms.php
> -rw-r--r-- 1 503 504 26177 Oct 8 12:00
> functions-general-utils.php
> -rw-r--r-- 1 503 504 40360 Jun 13 20:52
> functions-getters.php
> -rw-r--r-- 1 503 504 15382 Jun 13 20:52 functions-header.php
> -rw-r--r-- 1 503 504 13985 Oct 8 12:02 functions-index.php
> -rw-r--r-- 1 503 504 15197 Jun 13 20:52 functions-ldap.php
> -rw-r--r-- 1 503 504 24426 Jul 28 06:12
> functions-new-ticket.php
> -rw-r--r-- 1 503 504 14172 Jun 13 20:52 functions-search.php
> -rw-r--r-- 1 503 504 9652 Jun 13 20:52
> functions-setters.php
> -rw-r--r-- 1 503 504 15406 Oct 8 13:14
> functions-situation-handlers.php
> -rw-r--r-- 1 503 504 21552 Oct 8 11:15 functions-ticket.php
> -rw-r--r-- 1 503 504 11490 Oct 8 12:04
> functions-ticket-static.php
> -rw-r--r-- 1 503 504 10952 Jun 13 20:52
> functions-ticket-submenu.php
> -rw-r--r-- 1 503 504 10960 Jun 13 20:52 functions-user.php
> -rw-r--r-- 1 503 504 18846 Oct 8 11:20
> functions-widgets.php
> -rw-r--r-- 1 503 504 12137 Jun 13 20:52 ldap.php
> -rw-r--r-- 1 503 504 9864 Jun 13 20:52 ru_ldap_auth.php
> -rw-r--r-- 1 503 504 2657 Jun 13 20:52 ssl_only.php
>
> /home/sites/site6/web/web-interface/images:
> total 33
> -rw-r--r-- 1 503 504 225 Jun 13 20:52 arrow.png
> -rw-r--r-- 1 503 504 138 Jun 13 20:52 bg.png
> -rw-r--r-- 1 503 504 309 Jun 13 20:52 bl.png
> -rw-r--r-- 1 503 504 93 Jun 13 20:52 bluepix.png
> -rw-r--r-- 1 503 504 293 Jun 13 20:52 br.png
> -rw-r--r-- 1 503 504 160 Jun 13 20:52 bullet.png
> -rw-r--r-- 1 503 504 134 Jun 13 20:52 clearpix.png
> drwxr-xr-x 2 503 504 1024 Jun 13 21:07 CVS
> -rw-r--r-- 1 503 504 262 Jun 13 20:52 down-arrow.png
> -rw-r--r-- 1 503 504 1850 Jun 13 20:52 mysql_logo.png
> -rw-r--r-- 1 503 504 3767 Jun 13 20:52 php_logo.png
> -rw-r--r-- 1 503 504 524 Jun 13 20:52 redhat.png
> -rw-r--r-- 1 503 504 1655 Jun 13 20:52 rulogo.png
> -rw-r--r-- 1 503 504 2590 Jun 13 20:52 rulogo-white.png
> -rw-r--r-- 1 503 504 307 Jun 13 20:52 tl.png
> -rw-r--r-- 1 503 504 309 Jun 13 20:52 tr.png
> -rw-r--r-- 1 503 504 4091 Jun 13 20:52 web_team_logo.png
> -rw-r--r-- 1 503 504 117 Jun 13 20:52 whitepix.png
> -rw-r--r-- 1 503 504 189 Jun 13 20:52 yellow-line-330.png
> -rw-r--r-- 1 503 504 197 Jun 13 20:52 yellow-line-360.png
> -rw-r--r-- 1 503 504 224 Jun 13 20:52 yellow-line-420.png
> -rw-r--r-- 1 503 504 199 Jun 13 20:52 yellow-line-440.png
> -rw-r--r-- 1 503 504 225 Jun 13 20:52 yellow-line-600.png
>
> /home/sites/site6/web/web-interface/images/CVS:
> total 4
> -rw-r--r-- 1 503 504 1088 Jun 13 21:07 Entries
> -rw-r--r-- 1 503 504 37 Jun 13 21:07 Repository
> -rw-r--r-- 1 503 504 50 Jun 13 21:07 Root
>
> /home/sites/site6/web/web-interface/reports:
> total 37
> -rw-r--r-- 1 503 504 6298 Jun 13 20:52 functions-image.php
> -rw-r--r-- 1 503 504 4426 Jun 13 20:52
> functions-reports.php
> -rw-r--r-- 1 503 504 8711 Jun 13 20:52 image.php
> -rw-r--r-- 1 503 504 2929 Jun 13 20:52 image_string_box.php
> -rw-r--r-- 1 503 504 8023 Jun 13 20:52 reports.php
> -rw-r--r-- 1 503 504 4139 Jun 13 20:52 surveys.php
>
> /home/sites/site6/web/web-interface/scheduling:
> total 94
> -rw-r--r-- 1 503 504 9501 Jun 13 20:52 buildings.php
> -rw-r--r-- 1 503 504 3033 Jul 28 06:08 clear_all.php
> -rw-r--r-- 1 503 504 2459 Jun 13 20:52 display_schedule.php
> -rw-r--r-- 1 503 504 17029 Oct 10 08:53 edit_appointment.php
> -rw-r--r-- 1 503 504 3276 Jun 13 20:52 edit_schedule.php
> -rw-r--r-- 1 503 504 10453 Jun 13 20:52 emailer.php
> drwxr-xr-x 2 503 504 1024 Oct 10 09:42 functions
> -rw-r--r-- 1 503 504 9345 Jun 13 20:52 new_appointment.php
> -rw-r--r-- 1 503 504 6612 Jun 13 20:52
> scheduling_cacher.php
> -rw-r--r-- 1 503 504 21415 Jun 13 20:52
> scheduling_reports.php
> -rw-r--r-- 1 503 504 4329 Jun 13 20:52 user_buildings.php
>
> /home/sites/site6/web/web-interface/scheduling/functions:
> total 130
> -rw-r--r-- 1 503 504 11979 Jun 13 20:52
> functions-admin-queues.php
> -rw-r--r-- 1 503 504 5246 Jun 13 20:52
> functions-appointment.php
> -rw-r--r-- 1 503 504 7450 Jun 13 20:52
> functions-buildings.php
> -rw-r--r-- 1 503 504 36915 Jun 13 20:52
> functions-calendar.php
> -rw-r--r-- 1 503 504 20502 Jun 13 20:52
> functions-display.php
> -rw-r--r-- 1 503 504 31663 Jun 13 20:52
> functions-getters.php
> -rw-r--r-- 1 503 504 2991 Jun 13 20:52
> functions-new-appointment.php
> -rw-r--r-- 1 503 504 9171 Jun 13 20:52
> functions-setters.php
> [root /root]#
>
> -----Original Message-----
> From: John Fulton [mailto:address@hidden
> Sent: Wednesday, November 30, 2005 12:55 PM
> To: Jeremy Bandre
> Cc: 'Ramon P. Quezada'; ruQueue Users
> Subject: RE: [Ruqueue-user] problem with install
>
> Jeremy,
>
> Can you please send us an ls -Rl of /home/sites/site6/web/?
> Also, I've CC'd ruqueue-user to keep the discussion on the
> list.
>
> John
>
> On Wed, 30 Nov 2005, Jeremy Bandre wrote:
>
> > Thanks for the reply Ray....
> >
> > I am running the following:
> >
> > Cobalt RAQ 4i with Cobalt OS
> > [root /root]# rpm -qa |grep apache
> > apache-admsrv-1.3.20-RaQ4_1C7stackguard
> > apache-openssl-1.3.20-RaQ4_1C7stackguard
> > apache-devel-1.3.20-RaQ4_1C7stackguard
> > apache-icons-pacifica-1
> > apache-conf-shinkansen-4
> > apache-mod_perl-1.3.20-RaQ4_1C7stackguard
> > apache-1.3.20-RaQ4_1C7stackguard
> > [root /root]# rpm -qa |grep php
> > php-devel-4.0.6-C5_RaQ4
> > php-4.0.6-C5_RaQ4
> >
> > I followed the steps exactly as in the help document:
> > Extracted the files
> > mysql -u root -P
> > created database
> > ran ruqueue.sql against db
> > moved the webpages to the html dir
> > edited the ruqueue_mysql.php file
> >
> > I can try to install on a normal RedHat box if you think it has to do with
> > the Cobalt packages.
> >
> > Thanks,
> > Jeremy
> >
> > -----Original Message-----
> > From: Ramon P. Quezada [mailto:address@hidden
> > Sent: Wednesday, November 30, 2005 12:03 PM
> > To: Jeremy Bandre
> > Cc: John Fulton
> > Subject: RE: [Ruqueue-user] problem with install
> >
> > Hi,
> >
> > I need some more information to better help you. Can you tell me what
> > operating system you're running, web server, php version, ruQueue
> > version you downloaded, and the steps you took to perform the ruQueue
> > install? Thanks.
> >
> > -Ray
> >
> >
> > -----Original Message-----
> > From: address@hidden
> > [mailto:address@hidden On
> > Behalf Of Jeremy Bandre
> > Sent: Tuesday, November 29, 2005 11:25 PM
> > To: address@hidden
> > Subject: [Ruqueue-user] problem with install
> >
> > After installing ruQueue, I get the following message:
> >
> >
> > Fatal error: Failed opening required 'functions-getters.php'
> > include_path='') in
> > /home/sites/site6/web/functions/functions-widgets.php on
> > line 2
> >
> > Any help would be appreciated....
> >
> >
> >
> >
> > _______________________________________________
> > Ruqueue-user mailing list
> > address@hidden
> > http://lists.nongnu.org/mailman/listinfo/ruqueue-user
> >
> >
> >
>
>
>
- RE: [Ruqueue-user] problem with install,
John Fulton <=