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[Ruqueue-user] new features


From: van Mil, Michiel
Subject: [Ruqueue-user] new features
Date: Sat, 17 Dec 2005 18:22:52 +0100

Hi, is there a specific place for feature requests and/or patches?

 

I’ve been thinking attachment support (for adding screenshots, patches and whatnot) might be cool on the ticket level, and I’ve been tinkering with more advanced HTML text editors lately which might also integrate well with ruqq.

 

When using lookup_name.php to find a user it might be convenient to have a popup/link/hover something so you can immediately see what calls are already in the queue for that user. (I know ‘edit this user’ will take you to a page where you also see all calls associated with that user but that feels a bit counterintuitive.)

 

The system seems to work very well; I’ve been testing it for these last few weeks and it is fast and dependable, and the layout of tickets makes for efficient troubleshooting.

 

Rgds

Michiel


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