[savannah-help-public] [sr #108704] Account access problems

[Assaf Gordon]

URL:
  <http://savannah.gnu.org/support/?108704>

                 Summary: Account access problems
                 Project: Savannah Administration
            Submitted by: agn
            Submitted on: Fri 12 Dec 2014 03:30:51 PM EST
                Category: Savannah website
                Priority: 5 - Normal
                Severity: 3 - Normal
                  Status: In Progress
             Assigned to: agn
        Originator Email: 
        Operating System: None
             Open/Closed: Open
         Discussion Lock: Any

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Details:

Hello Chris,

I'm starting a new support ticket, continuing your post at:
  https://savannah.gnu.org/support/?108696#comment5
because this is a new issue, and the other ticket has been resolved.

First,
I noticed you were able to submit a new bug:
 https://savannah.nongnu.org/bugs/?43806
so I assume you've managed to login eventually.

In general,
If you do not remember your user name, you can always search in the left-side
bar, simply enter "denice" and select "people" (instead of the default
"projects") and click "search".
Your user account will be shown:
   https://savannah.gnu.org/users/dirteat

Specifically, checking the email server log for your account, the following
errors are shown:
====
2014-12-12 13:44:41 1XzQWO-0006vj-IW SMTP error from remote mail server after
RCPT TO:<address@hidden>: host alamut.mageia.org [2a02:2178:2:7::2]: 450
4.7.1 Client host rejected: cannot find your hostname, [2001:4830:134:6::a]
2014-12-12 13:44:42 1XzQWO-0006vj-IW => address@hidden R=dnslookup
T=remote_smtp H=alamut.mageia.org [212.85.158.146]
2014-12-12 13:54:16 1XzQfd-0007B8-M6 SMTP error from remote mail server after
RCPT TO:<address@hidden>: host alamut.mageia.org [2a02:2178:2:7::2]: 450
4.7.1 Client host rejected: cannot find your hostname, [2001:4830:134:6::a]
2014-12-12 13:54:17 1XzQfd-0007B8-M6 => address@hidden R=dnslookup
T=remote_smtp H=alamut.mageia.org [212.85.158.146]
2014-12-12 14:10:06 1XzQuz-0007cG-BX SMTP error from remote mail server after
RCPT TO:<address@hidden>: host alamut.mageia.org [2a02:2178:2:7::2]: 450
4.7.1 Client host rejected: cannot find your hostname, [2001:4830:134:6::a]
2014-12-12 14:10:06 1XzQuz-0007cG-BX => address@hidden R=dnslookup
T=remote_smtp H=alamut.mageia.org [212.85.158.146]
2014-12-12 15:59:53 1XzSdE-0001pQ-S7 SMTP error from remote mail server after
RCPT TO:<address@hidden>: host alamut.mageia.org [2a02:2178:2:7::2]: 450
4.7.1 Client host rejected: cannot find your hostname, [2001:4830:134:6::a]
2014-12-12 15:59:54 1XzSdE-0001pQ-S7 => address@hidden R=dnslookup
T=remote_smtp H=alamut.mageia.org [212.85.158.146]
====

My SMTP understanding is limited, but could this error "450 4.7.1 Client host
rejected" indicate an issue on your end's mail server?

Regards,
 - Assaf




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