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[Linphone-users] Win64 versions of Linphone run very slowly, un-useable


From: Sean M. Pappalardo
Subject: [Linphone-users] Win64 versions of Linphone run very slowly, un-useable for answering calls
Date: Tue, 11 Oct 2022 14:09:50 -0700
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Thunderbird/102.3.0

Hello.

On one of my user's computers, when using any v4.4.x version of Linphone (64-bit,) it runs very slowly, taking seconds to display the hamburger menu or the password prompt. When an inbound call comes, it starts to paint the answer box pop-up but never finishes, so they can't answer calls. Windows periodically reports the application "Not Responding."

Downgrading to 4.3.2 32-bit works quickly as expected and they can answer calls in time.

I ran Process Monitor on 4.4.10 when the issue was occurring and the application wasn't doing anything during the multi-second lags, at least not under the linphone.exe process.

How can I help shed some more light on what's happening? WinDbg?

Sincerely,
Sean M. Pappalardo
Sr. Networks Engineer
Renegade Technologies
spappalardo@renegadetech.com
Office: (630) 631-6188
http://www.renegadetech.com

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