Re: [Linphone-users] Newbie issues

[Peio Rigaux]

Hello Trevor.

Thanks for reporting this.

There are some tests that you can do to locate the issue more easily.

Do you have the same issue with using only Linphone accounts with Linphone ?

What is the external provider's name ?

Do you have the same issue with using only the another provider's SIP accounts on Linphone ?

With answers to these questions and some logs we should be able to figure it out.

I would say that you have to ensure that a basic call works between two same devices before carrying on with testing, as multiple bugs could eventually be involved.

Regards,

Peio Rigaux
Junior DevOps Engineer
Belledonne Communications, the company behind Linphone
Linphone.org

Le 19/09/2022 à 16:32, Trevor Manson a écrit :

Hi!

I have just started to use Linphone, and seem to be having issues.

I have set up a Linphone sip account, and another sip account with another provider.

I have installed Linphone on two Apple devices, and a Linux device, and experienced the following on my home network:-

Source Device	Destination Device	Audio/ Video	Notes
Apple "1"	Apple "2"	Audio	Call ended after maybe 1-2 minutes
Apple "2"	Apple "1"	Audio	Call ended after maybe 1-2 minutes
Apple "1"	Linux	Audio	Call ended after maybe 1-2 minutes
Apple "1"	Linux	Audio, then added video	Call ended after maybe 1-2 minutes. The video was visible on the source device, but once the video was started there was no sound or video on the destination device
Apple "1"	Neighbour's android phone running a Linphone sip account on the Linphone app	Audio, then added video	Audio was fine for a couple of minutes, then added in video, and the source device could see no video and no audio, so terminated the call

I cannot believe that either the video or audio issues experienced are app related, not sip account related, but suspect they are the human that is being a muppet, so any clue as to what I am doing wrong would be greatly appreciated.

There only seem two common denominators in this, one is the Linphone software (on Android, Linux or iOS) or me! I am voting for me being the cause, but any guidance to eliminate the problem (but not me!) would be appreciated!

Many thanks,

_______________________________________________
Linphone-users mailing list
Linphone-users@nongnu.org
https://lists.nongnu.org/mailman/listinfo/linphone-users

OpenPGP_0x99D28356FED78143.asc
Description: OpenPGP public key

OpenPGP_signature
Description: OpenPGP digital signature