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[Phpgroupware-tracker] [support #102407] History in Addressbook
From: |
nobody |
Subject: |
[Phpgroupware-tracker] [support #102407] History in Addressbook |
Date: |
Mon, 08 Sep 2003 08:49:00 -0400 |
User-agent: |
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; StarBand Version 2.0) |
Support Request #102407, was updated on Mon 09/08/2003 at 12:49
You can respond by visiting:
http://savannah.gnu.org/support/?func=detailsupport&support_id=102407&group_id=509
Category: Feature Request
Status: Open
Priority: 5
Summary: History in Addressbook
By: Galactica
Date: Mon 09/08/2003 at 12:49
Logged In: YES
user_id=22876
Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; StarBand Version
2.0)
In the addressbook, it would be great to be able to
keep a running history log of the people/companies in
it. For example, John Jones. He calls, I insert a note
about what he is calling in for. A few hours later, I
follow up with him. I can document the info. It's
date/time stamped. Now a week goes by, John calls
back. The person taking the call can review the info
that was typed in originally. This history log should
be able to be viewed by all, updated by maintainer of
the customer contact and/or by system admin.
Just about every groupware product has something close
to this (usually called a note), but is not directly
linked to the customer/company in the addressbook. If
this would get added in, people that use GoldMine or
ACT! will most likely switch over to phpgroupware.
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