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Re: How to make Emacs popular again.


From: Dmitry Gutov
Subject: Re: How to make Emacs popular again.
Date: Sat, 26 Sep 2020 21:06:29 +0300
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.10.0

On 26.09.2020 19:51, James Lu wrote:
 > Emacs should have a built in support question system, so that every
user can straight send a support question, and which would be answered
by using referenced or hyperlinked easy English, and such question
would be then automatically placed on some website, or integrated
into Emacs, so next users could then inquire answers in easier and
easier manner.

When you're paid to answer boring and repetitive questions, and
you're expected to answer all of them, you have an economic
incentive to create good documentation people want to read
and is easy to find through.

And even a personal incentive: nobody likes to answer the same questions again and again.

But it would have to be an official GNU initiative. Probably done by the one of the current Emacs maintainers, or some other people who still have the authority to make significant changes in Emacs.



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