Re: Icon designer wanted (Aquamacs Emacs)

[Tim McNamara]

Jay Belanger <belanger@truman.edu> writes:

> Tim McNamara <timmcn@bitstream.net> writes:
>> David Kastrup <dak@gnu.org> writes:
> ...
>> Jeez, dude.  Drink a little less coffee.  Take a deep breath.  Go
>> for a walk.  Un-knot your undies.  And stop insulting everybody in
>> sight.  Whatever.
>>
>> <snipped rest of intemperate rant>
>
> Hardly an intemperate rant; it was thoughtful explanation of why
> improvements to Emacs should be made with at least the possibility
> of helping all Emacs users.  Feel free to disagree, but don't
> pretend it's something it's not.

I don't disagree in principle.  Free software in the GNU/FSF sense is
vitally important IMHO.  The uncalled-for tetchiness is what bothers
me.  Perhaps David K did not mean to sound grumpy and rude, but he
certainly came across that way.

If proponents of free software ever expect to have their products in
the mainstream and not just the province of geeks, then they had
better learn the value of good customer service, and of good interface
design and human useability.  And we might as well treat each other
with civility rather than disdain as a good way to develop that
attitude.